Achieve true process excellence with our ground-breaking process mining technology

With BIC Process Mining, you can visualize, analyze, and monitor your real business processes using real process data. Thanks to the integrated cutting-edge algorithms, your actual processes are uncovered and monitored to identify optimization potential. Uncover tedious tasks, errors, and bottlenecks in your company and implement process optimizations in a targeted manner. Benefit from a sustainable competitive advantage, increasing the quality of your workflows and reducing your process costs.

Key features of BIC Process Mining:

• Automated process discovery: Use your digital footprints to perform an automated recognition of your process models to identify your "real" processes.
• Conformance checking: Compare your "real" processes with your "to-be" processes to identify violations of compliance rules or deviations
• Variant analysis: Compare two or more event logs representing different variants of the same business process to analyze why some cases lead to an adverse outcome.
• Performance mining: Extract a range of statistics on the performance of the underlying process through color-coding to identify bottlenecks and slow-moving activities.

BIC Process Mining can be customized to meet your requirements. You gain insight into the real business processes of your company to define targeted optimizations.

BIC Process Mining can be used in the following business areas, among others:

• Accounting
• Product Management
• Customer Service
• Marketing
• Purchasing
• Change Management
• IT Service Management
• Audit
• HR Management
• Logistics
• Master Data Management
• Service & Maintenance