PHPKB : Streamline Knowledge Management Easily with PHPKB
PHPKB: in summary
PHPKB is a comprehensive knowledge base software designed for businesses looking to streamline information sharing. Ideal for customer support teams, IT departments, and internal knowledge management, PHPKB stands out with features like multilingual support, customizable templates, and robust analytics.
What are the main features of PHPKB?
Multilingual Support
Enhance global reach by providing knowledge base content in multiple languages. This feature ensures that you can cater to your international clients and team members effectively.
- Automatic language detection
- Easy translation management interface
- Support for multiple languages concurrently
Customizable Templates
Create a unique brand experience with a range of customizable templates. Unlike other solutions, PHPKB allows for a high degree of personalization, ensuring your knowledge base aligns with your brand’s identity.
- Pre-designed theme options
- Drag-and-drop editor for layout customization
- Advanced CSS tools for fine-tuning designs
Advanced Analytics
Monitor and optimize your knowledge base using PHPKB's robust analytics. Gain insights on your content performance to continually improve the user experience and the efficacy of your knowledge repository.
- Real-time usage statistics
- Content popularity reports
- User activity tracking
Its benefits
Scalability
Built-in analytics and reporting
Manage external & internal knowledge base with single setup
GDPR
PHPKB: its rates
Standard
$285.00
/unlimited users
Enterprise
$515.00
/unlimited users
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Powerful knowledge base software with great customer support
PHPKB is a great knowledge base management solution at an affordable one-time price. The interface is very easy to use and it offers a lot of features. The live search function is excellent and allows our customers to find what they need quickly. The support team is very friendly and eager to interact directly.
Pros:
We replaced our previous knowledgebase solution, which was old, unattractive, and hard for both us and our customers to use. The support staff at PHPKB helped us with the data migration service from our old KB. With the feature-rich admin panel, our content creators are able to create a repository of answers to common questions so that our users can help themselves easily and quickly. The public and private categories allow us to easily share the knowledge base with our internal staff and people outside of our organization.
Suggestions / Cons:
None in particular but there is always some scope for improvement. We are using the Enterprise Multi-Language Edition of the software for over a year now and we are totally happy with it. It meets our existing needs and we are confident that they will continue adding new features in future releases.