IBM Watson Speech to Text redefines speech recognition with advanced AI, offering accurate transcription in multiple languages for diverse applications like customer service, analytics, and agent assistance. It's quick to set up with ready-to-use machine learning models or customizable options for specialized requirements.

What are the main features of Watson Speech to Text?

Advanced Speech Recognition

Harness the power of Watson's neural network technologies for state-of-the-art speech recognition that adapts to your business's needs.

• Automatic Transcription: Neural technology from IBM Watson that recognizes and converts spoken language into text efficiently.
• Customizable Models: Train Watson Speech to Text to understand your specific domain language and acoustic characteristics.

Designed for Customer Care

Elevate customer service with speech models optimized for the customer care domain, providing a more responsive and accurate experience.

• Pre-Trained Speech Models: Ready-to-use models tailored for customer service to kickstart your voice applications.
• Fine-Tuning Capabilities: Enhance transcription accuracy for extracting various speech elements, including phrases and numbers.

Innovative and Secure Technology

Experience IBM's best-in-class AI, embedded with robust security and data governance, ensuring the safety of your data.

• Global Deployment: Supports multiple languages and is deployable across public, private, hybrid, multicloud, or on-premises environments.
• Low Latency Transcription: Ideal for real-time applications, offering fast and reliable transcription services.

Smart Features and Diagnostics

Smart formatting and diagnostics improve the transcription's accuracy and usefulness, making your applications smarter and more efficient.

• Smart Formatting: Automatic conversion of dates, numbers, and other values to conventional written forms in your transcripts.
• Speaker Diarization: Identify and attribute speech to different speakers, especially optimized for two-way conversations.

Flexible Pricing Plans

Choose from various plans to best fit your organization's size and needs, from free trials to premium offerings with enhanced security and features.

• Lite Plan: Get started with 500 minutes of free speech recognition per month with access to 38 pre-trained models.
• Plus Plan: Advanced model tuning for improved accuracy at as low as USD 0.01 per minute, with no limits on monthly minutes.
• Premium Plan: Tailored for large and security-sensitive firms with comprehensive capacity, protection, and customization.

IBM Watson Speech to Text stands out for its precision, flexibility, and ease of integration. With Watson, voice becomes a powerful tool for enhancing user experiences and operational efficiency across a range of industries and use cases.