Verba Recording System caters to enterprises needing versatile call recording solutions for compliance, quality assurance, and security. Designed for financial services and contact centers, its standout features include multi-channel recording, advanced analytics, and easy integration with existing systems.

What are the main features of Verba Recording System?

Multi-Channel Recording

Verba Recording System excels in its multi-channel recording capabilities, allowing businesses to monitor communication across multiple platforms seamlessly. This feature ensures that all interactions are accurately captured and archived.

• Supports voice, video, and screen recordings.
• Allows simultaneous capturing from diverse communication sources.
• Ensures detailed logging with meta-information for each session.

Advanced Analytics

Gain insights into your communications with Verba's advanced analytics feature. It empowers organizations with in-depth analysis of conversations to improve quality and compliance.

• Provides sentiment analysis for phone calls.
• Offers automatic transcription of recordings.
• Integrates with BI tools for enhanced data visualization.

Seamless Integration

Verba Recording System is designed for effortless integration with your current IT frameworks, enhancing its appeal to businesses seeking a hassle-free deployment experience.

• Compatible with major Unified Communications platforms like Cisco and Microsoft.
• Flexible API for custom integration.
• Minimal disruption to existing workflows.

Unleash the full potential of your communication systems with Verba, a solution crafted for cutting-edge compliance and quality assurance.