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Chat and Chatbot Software

Chat and chatbot software is professional software for communicating with customers or online users. What are the differences between these two external communication software packages? The chatbot can be defined as an intelligent conversational agent. Indeed, this robot allows the company to automatically dialogue with its users to support them in the choice of a product for example. The chat program, on the other hand, is a software that promotes online discussion, between a company's customer support and its customers.

Chat and Chatbot : related categories

Our selection of 36 chat and chatbot software

Globalbot

Optimize Customer Engagement with AI Assistants

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Boost customer engagement with our powerful chat and chatbot software. Automate tasks, provide quick answers, and improve customer satisfaction.

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Globalbot's chat and chatbot software makes it easy to create and manage chatbots that automate tasks, provide quick answers, and improve customer satisfaction. With powerful tools for customization and integration, Globalbot helps you engage with customers and grow your business.

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Apizee Contact

Target, Engage, Convert and Measure

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Enhance customer experience with AI-powered chatbots that offer instant assistance and save time.

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Apizee Contact's chat and chatbot software provides a personalized experience with customizable chatbots that can handle multiple conversations at once. Its AI technology understands customer queries and provides relevant solutions, while its integration with CRM systems ensures seamless communication.

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Benefits of Apizee Contact

check Real-Time

check Multi-Channel

check Responsive

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Intercom

Chat, Emailing, Customer Support & Contact Segmentation

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4.5
Based on +200 reviews
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Paid version from $49.00 /month

Enhance customer communication with automated chat and messaging tools.

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Interact with customers in real-time, automate responses, and track performance with Intercom's chat and chatbot software. Improve customer satisfaction and retention with personalized messaging and targeted campaigns.

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Benefits of Intercom

check Powerful contact segmentation & support features

check Intuitive design for marketing, chat & email

check Highly customizable with simple CSS files

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Olark

Boost sales, Improve your products, and meet new people

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from $44.00 /month

Boost customer engagement with real-time chat and chatbots. Improve customer satisfaction by providing instant support and personalized interactions.

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Olark's chat and chatbot software allows businesses to connect with their customers in real-time, providing personalized support and boosting engagement. With features such as automated chatbots, customizable chat windows, and real-time visitor monitoring, Olark helps businesses improve customer satisfaction and increase conversions.

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HelpMate

Streamline Support Processes with Advanced Helpdesk Tool

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Pricing on request

Boost customer engagement with AI-powered chatbots and live chat support. Streamline your customer service with HelpMate's intuitive interface.

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HelpMate's advanced AI technology allows for personalized customer interactions, while the user-friendly dashboard provides real-time analytics to enhance customer support. With 24/7 availability and customizable chatbot templates, HelpMate ensures efficient and effective communication with your customers.

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Botsify

Efficient Chatbot Solution for Seamless Interaction

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4.2
Based on 52 reviews
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Pricing on request

AI-powered chatbot software for customer support, lead generation, and sales. Automate conversations with custom flows, integrations, and analytics.

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Botsify's chatbot software is designed to streamline customer support, lead generation, and sales processes. With AI-powered automation, custom conversation flows, integrations, and analytics, businesses can engage with their customers 24/7 while reducing response times and increasing lead conversion rates.

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Wikit

Streamline Knowledge Sharing with Efficient Wiki Software

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Pricing on request

Boost your customer support with AI-powered chat and chatbot software. Automate customer queries and provide 24/7 support.

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Wikit offers an intuitive interface and customizable chatbots, ensuring seamless integration with your brand. With a comprehensive analytics dashboard, you can monitor customer interactions and optimize your support strategy.

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Noci

Streamline Collaboration with Innovative Project Management

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Paid version from €49.00 /month

Boost your customer engagement with our Chat and Chatbot software. Automate customer service and offer 24/7 support.

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With Noci, you can create personalized chatbots that handle customer inquiries, streamline sales, and reduce response times. The software also offers real-time analytics to track customer interactions and improve your chatbot's performance.

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Mindsay

Efficient Conversational AI for Business Solutions

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5.0
Based on 46 reviews
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Pricing on request

Boost customer engagement and satisfaction with a powerful chat and chatbot software. Streamline customer service, sales, and support with ease.

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Automate your customer interactions with AI-powered chatbots that can handle multiple languages and channels. Use conversation analytics to improve your chatbot performance and optimize your customer experience.

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Benefits of Mindsay

check Ready in 3 weeks

check Personalized use cases

check Low-code platform

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Virtual Agent Studio

Revolutionize Marketing Automation with AI Power

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Create powerful chatbots with ease using our chat software.

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Virtual Agent Studio allows you to build custom chatbots for your website, social media, and messaging platforms. Its user-friendly interface and extensive library of templates make it easy to create engaging conversations that drive conversions.

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PickyPal

AI-powered E-commerce Chatbot

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PickyPal is an AI-driven chatbot designed to optimize customer engagement and increase online sales for e-commerce websites.

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Leveraging advanced generative AI, it provides personalized product recommendations and guides customers through their shopping journey. Its features include 24/7 availability, real-time customer assistance, and in-depth analytics on customer behavior.

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Babbel for Business

Language Learning Solutions for Business Teams

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Babbel for Business offers tailored language learning solutions for organizations seeking to enhance their employees' language skills.

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Designed for corporate teams, this platform provides flexible learning paths, interactive lessons, and a broad array of languages to support global communication and collaboration.

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Social Intents

Enhance Customer Engagement with Live Chat Solutions

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Social Intents is a dynamic software designed to elevate customer interaction through real-time communication tools.

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Ideal for businesses of all sizes, it offers seamless integration, multi-channel support, and intuitive chatbots. Its robust features empower teams to provide exceptional customer service effortlessly.

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Chatra

Real-Time Communication for Enhanced Customer Engagement

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Pricing on request

Boost customer engagement with our chat and chatbot software. Provide instant support, increase sales, and gather valuable insights.

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With Chatra, you can customize your chat widget, automate responses with chatbots, and track visitor behavior. Plus, our software integrates with popular tools like Slack and Zapier for seamless communication and workflow.

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Conversity

Streamlined Communication for Enhanced Collaboration

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Enhance customer experience with automated chat services that are available 24/7.

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Conversity's chat and chatbot software allows businesses to provide instant customer support, increase engagement and conversions, and reduce response time. Its user-friendly interface and customizable features make it easy to use for both businesses and customers.

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CYWYC

Streamline Project Management with CYWYC Software

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Boost customer engagement with our chat and chatbot software. Automate customer service, sales, and lead generation processes.

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CYWYC's chat and chatbot software offers a range of features to enhance customer engagement. From automating customer service queries to generating leads and increasing sales, our software streamlines processes and helps businesses grow.

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Chat and Chatbot softwares: Q&A

How does a chat and chatbot software work?

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Chat software allows users to communicate with each other through text-based messaging, while chatbot software uses AI to automate conversations with users. Chatbots can understand natural language and respond with pre-programmed answers or actions.

What features should I look for when looking for chat and chatbot software?

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Look for software with customizable chat interfaces, integration with other software like CRM, analytics to track and analyze user behavior, and multi-language support. Chatbot-specific features include natural language processing, machine learning capabilities, and seamless integration with messaging platforms.

What are the benefits of chat and chatbot for my company?

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Chat and chatbot software can improve customer service by providing quick and convenient support. They can also increase customer engagement, reduce response times, and automate routine tasks, freeing up your team to focus on high-level issues.

What are the best chat and chatbot software options?

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There are many great options on the market, including Intercom, Zendesk, LiveChat, and Tawk.to. Each has its own strengths and weaknesses, so it's important to research and compare features to find the best fit for your business.

What are the free chat and chatbot software alternatives I could try?

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Some popular free options include Tawk.to, Chatfuel, and Dialogflow. These platforms provide basic features and functionality at no cost, making them a good option for small businesses or those just getting started with chat and chatbot technology.