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Social Intents : Enhance Customer Engagement with Live Chat Solutions

Social Intents : Enhance Customer Engagement with Live Chat Solutions

Social Intents : Enhance Customer Engagement with Live Chat Solutions

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Social Intents: in summary

Social Intents is a dynamic software designed to elevate customer interaction through real-time communication tools. Ideal for businesses of all sizes, it offers seamless integration, multi-channel support, and intuitive chatbots. Its robust features empower teams to provide exceptional customer service effortlessly.

What are the main features of Social Intents?

Real-time Live Chat Support

Boost customer satisfaction with immediate assistance through real-time live chat support, enabling your team to address queries instantly.

  • Instantaneous response to customer inquiries.
  • Customizable chat widgets to match your brand.
  • Smart routing to connect customers with the right agent.

Multi-Channel Integration

Integrate various communication channels into a single platform with multi-channel integration, streamlining your operations and improving efficiency.

  • Connect with customers via social media, email, and SMS.
  • Unified dashboard for managing all interactions.
  • Synchronize chat histories across different channels.

Intelligent Chatbots

Automate routine tasks and enhance user experience using intelligent chatbots that learn and adapt to customer needs.

  • 24/7 customer engagement without human intervention.
  • FAQ automation to reduce workload on support teams.
  • Machine learning capabilities to improve responses over time.

Social Intents: its rates

standard

Rate

On demand

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