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Chat and Chatbot Software

Chat and chatbot software is professional software for communicating with customers or online users. What are the differences between these two external communication software packages? The chatbot can be defined as an intelligent conversational agent. Indeed, this robot allows the company to automatically dialogue with its users to support them in the choice of a product for example. The chat program, on the other hand, is a software that promotes online discussion, between a company's customer support and its customers.

Chat and Chatbot : related categories

Our selection of 36 chat and chatbot software

BOTNATION AI

Improve your customer journey with a chatbot

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5.0
Based on 23 reviews
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AI-powered chat and chatbot software with easy-to-use drag-and-drop interface. Customizable templates and integrations with popular platforms.

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BOTNATION AI simplifies chatbot creation with its intuitive interface and pre-built templates. Integrations with Facebook, Slack, and more make it a versatile tool for businesses of all sizes. The AI-powered chatbot allows for personalized conversations with customers, increasing engagement and conversion rates.

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Landbot

The Conversational Landing Page Platform

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4.7
Based on +200 reviews
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Landbot is a versatile chat software that automates customer interactions and boosts engagement.

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With Landbot, you can create conversational chatbots that seamlessly integrate with your website or social media channels. Its user-friendly interface allows you to build custom workflows, collect leads, and provide personalized support. Plus, its analytics feature gives you valuable insights into customer behavior and preferences.

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Freshchat

Efficient Customer Messaging for Modern Teams

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4.3
Based on +200 reviews
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Enhance your customer support with a powerful chat and chatbot software. Automate your responses and provide 24/7 support to your customers.

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Freshchat offers a user-friendly interface and allows you to customize your chatbot to fit your brand's voice. The software also provides real-time analytics to help you measure the effectiveness of your chatbot and improve your customer support.

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HappyFox Chat

Efficient Live Chat Solution for Seamless Communication

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4.6
Based on +200 reviews
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Streamline customer support with a chat software that offers real-time engagement, automated responses, and customizable chatbots.

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HappyFox Chat provides a seamless experience for customers and agents alike, with features like proactive chat invitations, chat routing, and detailed analytics to track performance. The chatbot builder allows for easy customization and integration with third-party tools.

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HelpOnClick Live Chat

Boost Customer Interaction with Live Chat Solution

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Pricing on request

Boost customer engagement and support with live chat software that streamlines communication and increases conversions.

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This chat and chatbot software offers real-time support that enhances customer experience and provides valuable insights through analytics. With customizable chat widgets, automated messages, and chat history tracking, it's easy to manage conversations and improve service.

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LinkedChat

Efficient Customer Engagement with Live Chat Software

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4.4
Based on 94 reviews
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Boost customer engagement with a versatile Chat and Chatbot software for your website. Enhance customer experience with 24/7 support and personalized chat options.

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LinkedChat's Chat and Chatbot software offers a user-friendly interface, easy integration, and customization options to fit your brand. With its real-time analytics, you can track customer data and optimize your conversations for better engagement. Its AI-powered chatbot can handle routine queries, freeing up your team's time to focus on higher-value tasks.

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Vizir

Streamline Help Desk Operations with Intelligent Automation

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4.8
Based on 16 reviews
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Enhance customer service and engagement with our chat and chatbot software. Streamline communication and automate repetitive tasks for a better user experience.

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With our software, you can easily create custom chatbots to handle customer inquiries and support requests, freeing up valuable time for your team. Real-time analytics and reporting allow for continuous improvement of your chat strategy.

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Benefits of Vizir

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check api first

check strong nlp

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Ongair

Boost Your Customer Engagement with Messaging Automation

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5.0
Based on 1 reviews
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Boost customer engagement and satisfaction with Chat and Chatbot software that streamlines communication and enhances user experience.

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With features like real-time messaging, automation, and customizable chatbots, this software simplifies customer communication and improves response times. Its analytics tools also offer insights to help businesses optimize their customer interactions.

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Target First

Revolutionize Live Chat & Customer Engagement

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4.1
Based on 21 reviews
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Paid version from €29.00 /month

Boost customer engagement with our chat and chatbot software. Improve conversion rates and customer satisfaction with Target First's intuitive interface and AI-powered chatbots.

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Target First's chat and chatbot software allows businesses to easily connect with customers, offering personalized interactions that improve engagement and satisfaction. With AI-powered chatbots that can handle routine queries and 24/7 availability, businesses can improve conversion rates and customer loyalty.

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Benefits of Target First

check Customer Happiness

check Powerful Targeting

check Multicanal : live chat, chatbot, web call back

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PHP Live!

Boost Customer Support with Real-Time Chat Solutions

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4.8
Based on 17 reviews
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Boost customer engagement with live chat and chatbot software. Increase sales and conversions with real-time support and automated responses.

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With this software, you can easily manage multiple chat conversations at once and customize chatbots to suit your needs. The platform also offers real-time visitor monitoring, visitor information capture, and detailed analytics to help you optimize your customer support strategy.

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REVE Chat

Engage Smarter with Innovative Live Chat Solutions

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4.3
Based on 153 reviews
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Boost customer engagement with powerful chat and chatbot software. Streamline communication, automate responses, and improve customer satisfaction.

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REVE Chat's software offers a comprehensive suite of features to help businesses improve their customer communication. With customizable chatbots, automated responses, and real-time monitoring, businesses can streamline their customer interactions and improve overall satisfaction.

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Tidio Chat

Elevate Customer Experience with Live Chat Software

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4.7
Based on +200 reviews
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Boost customer engagement and conversions with a powerful chat and chatbot software. Enhance user experience with customizable widgets and automated messaging.

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With this software, you can easily integrate chatbots with your website, Facebook Messenger, and email. Use advanced analytics to track performance and optimize your chat strategy. Plus, take advantage of features like real-time typing indicators and pre-chat surveys to enhance communication with your customers.

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TocToc

Efficient Team Collaboration Software for Businesses

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4.8
Based on 42 reviews
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Streamline communication with this chat and chatbot software. Automate repetitive tasks and increase customer satisfaction.

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With its customizable chatbots, TocToc allows businesses to provide 24/7 customer support. Its analytics tools help optimize workflows and improve team productivity.

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dydu

Revolutionize Customer Support with Chatbot Software

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Streamline communication with AI-powered chatbot software. Enhance customer experience, reduce response time, and increase efficiency.

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This chat and chatbot software offers a user-friendly interface and customizable chatbot templates for easy implementation. With natural language processing and machine learning capabilities, it can understand and respond to customer inquiries accurately and efficiently.

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Tail.ai

Streamline Your Workflow with Intelligent Automation

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5.0
Based on 2 reviews
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Boost your eCommerce sales with AI-powered chatbots that handle customer queries, product recommendations, and checkout assistance.

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Tail.ai's eCommerce software offers a cost-effective solution to enhance customer engagement and increase conversions. Its chatbots use natural language processing to understand customer intent and provide personalized responses, reducing cart abandonment and improving customer satisfaction.

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Chatfuel

Automate Conversations with AI Chatbot Efficiency

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4.5
Based on 154 reviews
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Create chatbots easily with this Chat and Chatbot software. Automate your customer service, sales and marketing with no coding required.

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This software allows you to customize your chatbots with pre-built templates, integrations with popular messaging apps, and analytics to track performance. Save time and resources by automating repetitive tasks and providing instant support to your customers.

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Manychat

Elevate Your Chat Marketing with Chatbot Automation

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4.6
Based on +200 reviews
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This chat and chatbot software helps businesses automate conversations with customers, increase engagement, and boost sales.

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With its user-friendly interface, Manychat enables businesses to create custom chatbots without coding skills. Its features include lead generation, drip campaigns, and integration with major messaging platforms like Facebook Messenger.

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TeamBrain

Dynamic FAQ with integrated Chatbot

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4.0
Based on 1 reviews
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Paid version from €49.00 /month

Chat and Chatbot software that helps teams collaborate and manage tasks efficiently.

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With TeamBrain, teams can create custom chatbots, assign tasks, track progress, and integrate with other tools for seamless workflow management. Its intuitive interface and AI-powered features make it easy for teams to stay organized and productive.

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Benefits of TeamBrain

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check Easy integration and no setup

check No decision tree

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LIKE A BOT

Innovative Automation for Business Chat Solutions

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Boost customer engagement with our Chat and Chatbot software. Automate customer support and improve response time.

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LIKE A BOT's advanced AI chatbot can handle customer queries 24/7, freeing up your team's time for more pressing tasks. The software also provides real-time analytics to help you improve customer interactions and satisfaction.

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People Chatbot

Engage & Enhance: AI Chatbot Solution

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AI-powered chat software for customer support. Automate responses, analyze customer data, and provide 24/7 assistance.

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People Chatbot uses natural language processing to understand and respond to customer inquiries. Its dashboard allows for easy customization and monitoring of conversations. With People Chatbot, businesses can save time and resources while improving customer satisfaction.

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Chat and Chatbot softwares: Q&A

How does a chat and chatbot software work?

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Chat software allows users to communicate with each other through text-based messaging, while chatbot software uses AI to automate conversations with users. Chatbots can understand natural language and respond with pre-programmed answers or actions.

What features should I look for when looking for chat and chatbot software?

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Look for software with customizable chat interfaces, integration with other software like CRM, analytics to track and analyze user behavior, and multi-language support. Chatbot-specific features include natural language processing, machine learning capabilities, and seamless integration with messaging platforms.

What are the benefits of chat and chatbot for my company?

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Chat and chatbot software can improve customer service by providing quick and convenient support. They can also increase customer engagement, reduce response times, and automate routine tasks, freeing up your team to focus on high-level issues.

What are the best chat and chatbot software options?

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There are many great options on the market, including Intercom, Zendesk, LiveChat, and Tawk.to. Each has its own strengths and weaknesses, so it's important to research and compare features to find the best fit for your business.

What are the free chat and chatbot software alternatives I could try?

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Some popular free options include Tawk.to, Chatfuel, and Dialogflow. These platforms provide basic features and functionality at no cost, making them a good option for small businesses or those just getting started with chat and chatbot technology.