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eGain Super Chat : Enhance Customer Engagement with Live Chat Software

eGain Super Chat : Enhance Customer Engagement with Live Chat Software

eGain Super Chat : Enhance Customer Engagement with Live Chat Software

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5.0
Based on 1 reviews
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eGain Super Chat: in summary

eGain Super Chat is a powerful live chat solution designed for businesses aiming to elevate their customer service. Targeting companies needing efficient communication tools, it offers real-time interaction, AI-driven assistance, and seamless integration with CRM systems, setting it apart from competitors.

What are the main features of eGain Super Chat?

Real-Time Customer Interaction

eGain Super Chat ensures immediate engagement with website visitors, providing timely support and enhancing customer satisfaction through live interactions.

  • Instant messaging for quick query resolution
  • Multi-conversation handling to manage multiple customers simultaneously
  • Customizable chat windows to align with brand aesthetics

AI-Driven Assistance

Leveraging advanced AI technology, eGain Super Chat automates responses and ensures efficient service, helping representatives focus on more complex issues.

  • AI-powered chatbots for instant responses
  • Machine learning to improve interaction quality
  • Natural Language Processing (NLP) for better understanding of customer queries

Seamless CRM Integration

Integrate eGain Super Chat with your existing CRM systems to maintain a unified view of customer interactions and streamline workflows.

  • Synchronized customer data for a continuous interaction history
  • Automated logging of chat transcripts and activities
  • Improved lead qualification and follow-up processes

eGain Super Chat: its rates

standard

Rate

On demand

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Customer reviews about eGain Super Chat

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5.0
Based on 1 reviews
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