uContact : Elevate Customer Interaction with Contact Center Software
uContact: in summary
What are the main features of uContact?
Seamless Multi-Channel Integration
Enhance your customer interaction strategy with uContact's ability to merge different communication platforms into a single system.
- Unified communication across voice, email, chat, SMS, and social media.
- Real-time analytics for all channels to monitor performance.
- Customizable workflows to match your business needs.
Intelligent Routing and Automation
Streamline customer service operations with sophisticated routing and process automation features.
- Smart call routing ensures customers reach the right agent every time.
- Automated responses reduce wait times and improve customer satisfaction.
- Workflow automation to reduce manual efforts for routine tasks.
CRM and Third-Party Integration
Maximize operational efficiency with seamless integration capabilities that connect your contact center to essential business tools.
- Easy CRM synchronization with popular platforms like Salesforce and Zoho.
- Open API for custom integrations tailored to your software ecosystem.
- Database integration for real-time access to customer information.
uContact - uContact-screenshot-0 
uContact - uContact-screenshot-1 
uContact - uContact-screenshot-2 
uContact - uContact-screenshot-3 
uContact - uContact-screenshot-4 uContact: its rates
standard
Rate
On demand
Clients alternatives to uContact
Manage all your social media accounts from one platform. Schedule posts, track analytics, and engage with your audience easily.
See more details See less details
With our Social Media Management software, you can streamline your social media strategy. Collaborate with your team, monitor brand mentions, and create custom reports to track your progress. Plus, our intuitive interface makes managing multiple accounts a breeze.
Read our analysis about Zoho SocialBenefits of Zoho Social
AI-powered
Easy to use
Transparent pricing
To Zoho Social product page
Boost your call center productivity with intelligent call routing and automated dialing. Increase your contact rates and sales conversions.
See more details See less details
Kavkom Predictive Dialer's advanced algorithms analyze call data to optimize call center performance. The software allows for customizable call prioritization and automatic call distribution to available agents. The result is increased efficiency and improved customer satisfaction.
Read our analysis about Kavkom Predictive DialerTo Kavkom Predictive Dialer product page
Boost your call center productivity with cutting-edge predictive dialing technology. Streamline your workflow and increase your sales with ease.
See more details See less details
Our software is designed to maximize your efficiency, allowing you to focus on what really matters - closing deals. With advanced call routing, call recording, and reporting features, you'll have everything you need to optimize your call center operations. Say goodbye to wasted time and missed opportunities - try our predictive dialer today.
Read our analysis about Greenlight CRMTo Greenlight CRM product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.