Telephony software is designed to manage, automate and optimize the communication process between businesses and their customers. It uses VoIP technology to make and receive calls via the internet instead of traditional phone lines. The software typically includes features such as call routing, IVR, call recording, call analytics and more.
Telephony Software
Our selection of 8 telephony software
Paid version from €19.00 /month
Ottspott is a telephony software that allows you to make and receive phone calls using only your internet connection.
With Ottspott, you can easily manage your calls with features like call recording, voicemail transcription, and call analytics. It also integrates with your favorite tools like Slack and HubSpot for seamless communication.
Read our analysis about OttspottPricing on request
Eliminate background noise during calls with this telephony software. Enjoy clear and crisp communication with anyone, anywhere.
Say goodbye to distractions and interruptions during calls. KrispCall's advanced noise-cancellation technology creates a virtual soundproof environment, ensuring crystal-clear audio for both parties. Whether you're working from home or on-the-go, this telephony software is a game changer.
Read our analysis about KrispCallPricing on request
Streamline your communication with a cloud-based telephony software. Manage calls, voicemails, and messages in one place.
With this software, you can easily set up a virtual receptionist, forward calls to any device, and enjoy crystal-clear audio quality. Plus, access to advanced features like call recording and analytics helps you better track your business communication.
Read our analysis about OomaPricing on request
Facilitates seamless VoIP calls, message management, and voicemail transcription.
Google Voice provides users with an efficient telecommunication platform that integrates voice over internet protocol calls, SMS messaging, and advanced voicemail transcription. It additionally offers a unique
Read our analysis about Google VoicePricing on request
Cloud-based telephony solution enhancing communication via calls, SMS, and video conferencing.
RingCentral is a versatile cloud-based telephony software designed to streamline communication. It offers a comprehensive suite of features, including voice calls, video conferencing, SMS messaging, and fax capabilities, all integrated into a single platform. This solution caters to businesses seeking efficient ways to maintain connectivity, enhance team collaboration, and offer superior customer service. With its mobile and desktop applications, users have the flexibility to communicate and collaborate from anywhere, making it an ideal choice for teams that are remote, hybrid, or simply on the go.
Read our analysis about RingCentralPaid version from $15.00 /month
Streamline your communication with advanced telephony software that offers call management, analytics, and more.
Enjoy seamless communication with CallHippo, the telephony software that allows you to manage all your calls, track your team's performance, and access analytics to improve customer service. With its intuitive interface and advanced features, CallHippo is the perfect solution for businesses of all sizes.
Read our analysis about CallHippoPaid version from $20.00 /month
Streamline your business communications with powerful telephony software that integrates with your existing tools.
JustCall offers a range of features such as call recording, auto-dialing, and voicemail drop, while also allowing you to make calls directly from your browser or mobile app. With its easy integration with CRMs and support for international calling, JustCall is a reliable solution for businesses of all sizes.
Read our analysis about JustCallPricing on request
Streamline your telephony operations with cloud-based software that enhances customer experience, boosts efficiency, and reduces costs.
Nice CXone's Telephony software offers a comprehensive suite of features including automatic call distribution, IVR, outbound dialing, call recording, and real-time monitoring. Its cloud-based architecture enables scalability and flexibility, while its intuitive interface simplifies agent training and management.
Read our analysis about Nice CXoneTelephony softwares: Q&A
The features you should look for in telephony software depends on your business needs. However, some of the most important features are call routing, IVR, call recording, call analytics, auto-attendant, and integration with other business systems such as CRM and Helpdesk.
Telephony software can benefit your company in several ways, such as increased productivity, improved customer satisfaction, reduced communication costs, and better customer service. By automating and optimizing your communication process, you can save time and resources while improving the customer experience.
The best telephony software options vary depending on your business needs. However, some of the most popular options are 8x8, RingCentral, Grasshopper, Vonage, and Nextiva. These software providers offer a variety of features, integrations, and pricing options to suit different business requirements.
Some free telephony software alternatives you could try are Google Voice, Skype, and WhatsApp Business. These software providers offer basic telephony features such as voice and video calling, messaging, and call forwarding. However, they may not offer advanced features such as call routing or integration with other business systems.