Dexem : Optimize Call Management with Cutting-Edge Solutions
Dexem: in summary
What are the main features of Dexem?
Automated Call Routing
Dexem's automated call routing feature ensures efficient call handling by directing calls to the appropriate agent or department without delay. This feature minimizes wait times and increases customer satisfaction. Key functionalities include:
- Customizable routing rules
- Intelligent call distribution
- Interactive Voice Response (IVR)
Advanced Analytics
Gain valuable insights into your call operations with Dexem's advanced analytics. This feature provides detailed reports and metrics to help businesses make informed decisions for enhancing their service. Key analytics components include:
- Real-time call monitoring
- Comprehensive performance reports
- Trend analysis and forecasts
Seamless CRM Integration
Dexem boosts productivity by offering seamless CRM integration, allowing for synchronized data access and management. By integrating with popular CRM systems, it ensures that customer information is current and easily accessible. Integration highlights include:
- Automatic data synchronization
- Enhanced caller information view
- Effortless workflow automation
Its benefits
ISO 27001, ISO 27018, ISO 9001, GDPR
Dexem: its rates
Basic
€19.00
/month /user
Pro
€39.00
/month /user
Entreprise
Rate
On demand
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