OpenText Exstream is a leading customer communication management software designed for enterprises looking to enhance their customer engagement. Ideal for businesses across diverse sectors, it offers seamless document automation, personalized communication, and multichannel delivery to set it apart from competitors.

What are the main features of OpenText Exstream?

Boost Customer Engagement

OpenText Exstream excels in transforming how businesses communicate with customers by providing advanced customization options. Elevate your communication strategy by delivering personalized content to each recipient:

• Integrated Personalization: Utilize data-driven insights to create tailored messages.
• Dynamic Content: Alter and customize message components in real time without any hassles.
• Omnichannel Support: Seamlessly cater to your audience across print, digital, and mobile channels.

Efficient Document Automation

Achieve peak productivity through powerful automation capabilities. Reduce manual processes and ensure accuracy with OpenText Exstream’s document automation features:

• Customizable Templates: Use adaptive templates to maintain consistency in communication.
• Automated Workflow: Streamline operations with preset workflows that handle repetitive tasks.
• Advanced Composition: Empower teams to create complex documents in a fraction of the time.

Multichannel Delivery Optimization

Optimize how you reach your audience with flexible delivery options. OpenText Exstream ensures your messages hit the right channels at the right time:

• Channel Flexibility: Supports multiple channels including email, web, print, and SMS.
• Scheduling and Tracking: Plan and monitor deliveries to enhance communication efficiency.
• Audience Targeting: Segment audiences to improve relevance and response rates.