Call Center Software

With Ringover, users can easily make and receive calls, no matter where they are located. The software offers a variety of communication options, including messaging and video calls, as well as call routing to ensure calls are always answered. Its user-friendly interface makes it easy to manage contacts and track call history.

With this software, you can easily manage your call center's agents and customers, monitor call quality, and access real-time analytics to make data-driven decisions. Its user-friendly interface and customizable settings make it an ideal solution for businesses of all sizes.

Benefits of 8x8

Advanced analytics for better decisions & customer encounter

Integration with famous third-party apps boosts productivity

Flexible, customizable platform to suit business needs

With CloudTalk, you'll have access to a range of features that make managing your call center a breeze. From customizable call routing and IVR menus to real-time analytics and reporting, you'll have everything you need to provide top-notch service to your customers.

Benefits of CloudTalk

CloudTalk seamlessly integrates with over 25+ business tools

50+ powerful call centre features, 140+ phone numbers

CloudTalk Plan starts with 25€ per user/month

Get powerful insights into your customers' needs with real-time analytics. The omnichannel capabilities mean that your customers can reach you on their preferred platform, making it easier to engage with them.

Benefits of Genesys PureCloud

Native omnichannel platform

Speech-Enabled IVR

Workforce optimisation system

Our call center software offers advanced features such as call routing, IVR, real-time analytics, and CRM integration to ensure efficient handling of customer inquiries and complaints. With customizable dashboards and automated workflows, agents can focus on resolving issues and delivering exceptional service.

With our call center software, you can easily manage customer interactions, track agent performance, and automate routine tasks. Its intuitive interface and customizable features allow you to tailor the software to your specific business needs.

Ubicentrex provides a comprehensive solution for call center management, with tools for real-time monitoring, reporting, and analytics. Improve customer satisfaction with personalized service and reduce costs with efficient call handling.

Boost your team's productivity with features like customizable call scripts, real-time reporting, and integration with popular CRM platforms. Plus, the software's cloud-based architecture ensures easy scalability and flexibility.

With customizable IVR and automatic call distribution, our software ensures efficient call handling. Real-time analytics and call monitoring enable you to optimize performance and improve customer satisfaction.

Profile Watchdog provides real-time call monitoring, call recording, and customizable reports for in-depth analysis of call center operations. Its intuitive interface and easy integration with CRM systems make it a valuable tool for optimizing customer support and sales.

Pulsar's call center software offers a myriad of features, including automated call routing, CRM integration, and customizable dashboards. With Pulsar, you can manage your team's workload, monitor call quality, and gain insights into customer behavior to enhance their experience.

Q-Suite's innovative technology provides real-time performance monitoring, intelligent routing, and integrated CRM capabilities to enhance customer experience and drive business growth.

With advanced features like auto-dialing, call recording, and real-time analytics, this call center software simplifies the management of large call volumes while providing valuable insights for performance improvement.

Scorebuddy software offers real-time feedback, customizable scorecards, and automated reporting to help you improve agent performance and customer experience.

Sharpen's call center software provides real-time insights, customizable dashboards, and quality management tools to boost productivity and maximize ROI. Its intuitive interface, seamless integrations, and cloud-based deployment make it the ideal solution for businesses of all sizes.

This software provides a comprehensive solution for managing customer interactions. The advanced routing system ensures that calls are directed to the right agent, while the reporting features provide valuable insights into call center performance.

Benefits of Talkdesk

An omnichannel, customer-centric approach

An end-to-end solution for all communications

AI-powered and ready for seamless integrations

Telax Contact Center's powerful software allows for easy management of inbound and outbound calls, with features such as predictive dialing, IVR, and call recording. With customizable reporting, you can track key metrics and optimize your call center performance.

With this software, you can easily route incoming calls to the appropriate agent, monitor call queues in real-time, and generate detailed reports on call volume and agent performance. Plus, the intuitive interface makes it easy for agents to manage customer interactions and resolve issues quickly.

VHT Callback optimizes customer experience by reducing wait times and increasing first-call resolutions. With customizable routing and callback options, agents can focus on delivering exceptional service. Real-time reporting provides valuable insights for continuous improvement.

With its customizable caller ID and IVR options, this software empowers your team to efficiently manage inbound and outbound calls. Its seamless integration with popular CRMs also streamlines lead management and improves customer satisfaction.