CRM software are sales and customer management software that centralize qualified business information to maximize the conversion of prospects into customers and build customer loyalty.
Streamline customer interactions with a cloud-based CRM software. Manage leads, deals, tasks, and more in one place.
Stay organized with custom pipelines and automated workflows. Analyze data with detailed reports and integrate with popular apps for seamless communication.
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Streamline your customer management with software that enhances productivity and improves customer experience.
Simplify your sales process with features like lead management, sales forecasting, and customer segmentation. Ploomes also offers integrations with popular business tools to streamline your workflow.
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This CRM software streamlines customer data and automates workflows, improving communication and efficiency.
With advanced analytics and customizable dashboards, businesses can gain insights into customer behavior and make data-driven decisions. The software also offers secure patient management for healthcare organizations.
Read our analysis about Salesforce Health CloudTo Salesforce Health Cloud product page
Streamline your healthcare customer relationships with this CRM software. Manage leads, deals, and contacts with ease.
With Freshsales Healthcare, you can automate your sales process, track customer interactions, and gain insights with analytics. Its user-friendly interface and customizable features make it ideal for healthcare professionals.
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Streamline your customer interactions with this CRM software. Automate tasks, track customer interactions, and manage sales pipelines with ease.
With this software, you can unify customer data from multiple sources, personalize communication, and gain insights with customizable dashboards. Its intuitive interface and mobile app make it easy to use on-the-go.
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Streamline customer interactions with powerful CRM software. Automate sales processes and track leads, all on one platform.
Dealerpeak CRM simplifies customer relationship management. Its intuitive interface and customizable dashboards provide a complete view of sales activities. Track customer interactions and automate repetitive tasks, freeing up time for your team to focus on building relationships.
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Streamline your customer interactions with this CRM software.
Keep track of customer data, automate communication, and improve team collaboration with this user-friendly solution. EASI'R simplifies the customer journey, from lead generation to post-sales follow-up.
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Boost your customer relationships with powerful CRM software. Streamline sales, marketing, and customer service to drive growth and improve customer satisfaction.
With our CRM software, you'll have access to a range of features designed to help you manage your customer relationships more efficiently. From lead tracking and sales forecasting to customer service management and marketing automation, our software provides everything you need to improve your overall customer experience.
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Streamline customer management with this CRM software. Track leads, automate tasks, and analyze data for better decision-making.
With this software, you can manage customer interactions from start to finish. Customize workflows, track sales progress, and access real-time data for informed decision-making. Increase efficiency and improve customer satisfaction with this comprehensive CRM solution.
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Streamline customer interactions with a powerful CRM software. Manage leads, sales, and customer data with ease.
With this CRM software, you can track customer interactions, automate sales processes, and manage data all in one place. The software's intuitive interface makes it easy to use and customize, while its advanced reporting tools provide valuable insights to improve your business operations.
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Streamline your customer management, automate your sales pipelines, and increase customer engagement with this powerful CRM software.
Elead provides businesses with the tools to manage customer interactions efficiently. Its automation features help you save time on manual tasks, while the customizable sales pipeline allows you to track leads and deals with ease. Additionally, the software offers various customer engagement features, such as email marketing and social media integration.
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Streamline your educational outreach with advanced CRM capabilities designed specifically for academic environments.
Education accelerator combines the strengths of customer relationship management with tailored features for the educational sector, offering institutions a way to seamlessly track, manage, and engage with students and prospects. It facilitates personalized communication, efficient enrollment processes, and data-driven decision making to enhance educational services and outreach.
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Enhances educational engagement through comprehensive relationship management tools.
Salesforce Education is crafted specifically for the education sector, aiming to streamline relationship management processes. This platform integrates advanced tools for tracking student engagement, fostering effective communication channels, and facilitating data-driven decision-making, making it an essential asset for educational institutions aiming to enhance their operational efficiency and stakeholder relationships.
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FieldPro automates and structures field operations through its mobile CRM and AI technology, bringing efficiency, performance, and transparency to the daily tasks of field workers.
Trusted by over 1,000 organizations, FieldPro enhances operations for businesses in sales, agriculture, technical services, and mobile money networks.
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ProfitSystem is a versatile business management solution designed for small to medium-sized enterprises seeking to streamline operations.
It offers robust features such as comprehensive financial tracking, automated reporting, and seamless integration with existing tools, distinguishing itself in the competitive market.
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Twenty is designed to revolutionize team collaboration with its smart planning tools.
Ideal for businesses of all sizes, it stands out with its intuitive task management, real-time communication, and flexible scheduling features, ensuring seamless teamwork and increased productivity.
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Optimizes customer relations through tracking interactions, data analysis, and support.
KONDESK streamlines customer service by providing powerful tools for tracking interactions, analyzing data, and managing support tickets in one platform. It's designed to improve customer satisfaction and retention by delivering responsive, personalized service. Ideal for any business looking to enhance their CRM strategy.
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Leads Management
Multi-Channel Enquiries Management
Tasks Management
To KONDESK product page
Streamlines customer interactions, enhances sales, and offers comprehensive insights.
CentraHub CRM stands out in managing customer relationships by offering tools that streamline customer engagements, elevate sales productivity, and provide deep analytical insights. This software is designed for businesses looking to enhance their customer experience and improve operational efficiency through automation and integrated communication channels.
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Streamline customer interactions with advanced CRM features, marketing automation, and analytics.
Firmao offers advanced CRM features, such as streamlined customer interactions, marketing automation, and comprehensive analytics. This makes it an ideal tool for businesses aiming to enhance efficiency and nurture customer relationships.
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Effortlessly manage customer relationships with powerful tools like real-time analytics, task automation, and intuitive dashboards.
Infra-struktur empowers businesses with comprehensive CRM solutions including real-time analytics to track customer interactions, task automation to streamline processes, and user-friendly dashboards for insightful data visualization. Analyze performance, automate workflows, and visualize key metrics to enhance customer engagement and business efficiency. Ideal for organizations looking to optimize customer management and drive growth.
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Büroverwaltung & Organisation
XRM
CRM
To infra-struktur product page
Customer Relationship Management or CRM software is an IT tool that is used by marketing and sales departments to centralize customer and prospect information to maximize business revenue. With CRM software, you can manage:
Acquisition: Identification of potential buyers (leads) imported into the CRM system
By gaining insights on customer behavior and purchasing patterns, you will be able to offer customers with a relevant solution that addresses their needs. The relevance of marketing and sales actions makes it possible to direct efforts where it is really necessary and thus to maximize conversion rates (conversion from prospect to customer) as well as retention rates (customer renewal).
Here are 6 reasons why you need CRM software:
The main features of CRM software include:
CRM software is the most diverse type of customer management software, which explains the hyper choice in this market. CRM software range from advanced contact managers (xRM) to commercial ERPs (such as Everwin or Divalto).
The following advanced CRM features and services are becoming more and more present in CRM software:
CRM applications will be supported in the next 5 years by BigData, Business Intelligence and the exploitation of public data on the Internet:
The CRM market is made up of 50% SaaS CRM offers (CRM in the cloud, unlike on-premise CRM).
Finally, the 10 largest CRM software publishers account for 60% of the market. The remaining 40% is made up of about a hundred solutions such as E-deal, Zoho, Efficy, Infocob. Among the market giants are Salesforce, SAP, Oracle, Microsoft Dynamics CRM, IBM, NetSuite and Sage CRM.
Moreover, most solutions offer free trials or demos to test the functionalities of CRM Marketing software.
With our guides on customer relationship management (CRM), discover how to automate sales and marketing actions to support business development and customer relationship quality (improving customer experience, customer journey, loyalty and customer satisfaction).
Choosing the ideal CRM software can be complex because it depends on the current context of a company, but also on its evolution. Moreover, it impacts many departments such as Management, Marketing, Sales, Communication, Support, etc. It is therefore essential to make a list of required features with all stakeholders in the CRM project before selecting a CRM tool.
Then, it is important to study the necessary functional scope: prospecting, marketing campaign management, customer support. There are hundreds of CRM software on the market that do either everything or part of the customer relationship.
Finally, price plays a key role in selecting the ideal CRM software for a company. You can now find CRM software with monthly subscriptions per user. This usually costs around 30 €/month/user which, multiplied by the number of employees concerned, can represent a very significant cost.
These include: Sellsy, Eudonet, Ines CRM, Salezeo, GRC Contact, Microsoft Dynamics CRM, MyFeelBack, Koban, Nelis, Salesforce CRM : Sales Cloud, Teamleader, EGGcrm, TigerPro CRM, Magic Business, Incwo, Pipedrive, Smartplace, Vtiger CRM, Zoho CRM, Sage CRM, Everwin CXM, Simple CRM, You don't need a crm, E-Deal CRM
Customer relationship management (CRM) software helps businesses manage customer interactions, data, and relationships. It tracks customer interactions across different channels, such as email, phone, and social media. It also stores customer information, including contact details, purchase history, and preferences. By centralizing this information, businesses can improve customer service, tailor marketing efforts, and drive sales.
When selecting CRM software, look for features such as contact management, sales automation, marketing automation, analytics and reporting, and mobile access. Contact management enables you to keep track of customer interactions and data, while sales automation helps you manage the sales process. Marketing automation helps with lead generation and nurturing, analytics and reporting provide insights into customer behavior, and mobile access allows you to access the software on the go.
CRM software can help businesses improve customer service, increase sales, and boost customer retention. By centralizing customer data, businesses can provide personalized service and targeted marketing efforts. Sales and marketing automation features can improve efficiency and productivity. Analytics and reporting features can provide insights into customer behavior, allowing businesses to optimize their strategies. Overall, CRM software can help businesses build stronger, long-lasting relationships with their customers.
Some of the top CRM software options include Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics 365. Salesforce is a cloud-based CRM solution that offers a wide range of features and integrations. HubSpot offers a free CRM and a suite of marketing and sales tools. Zoho CRM is a comprehensive solution that offers marketing, sales, and customer support features. Microsoft Dynamics 365 offers a modular approach, allowing businesses to choose the features they need.
Some free CRM software options include HubSpot CRM, Zoho CRM, Freshsales, and Bitrix24. HubSpot CRM offers a basic set of features, including contact management and deal tracking. Zoho CRM offers a free version with limited features, as well as paid plans with more advanced features. Freshsales offers a free plan with basic features, as well as paid plans with advanced features. Bitrix24 offers a free plan with a range of features, including contact management, sales automation, and collaboration tools.
