CRM software are sales and customer management software that centralize qualified business information to maximize the conversion of prospects into customers and build customer loyalty.
Boost your customer relationships with powerful software that streamlines your workflow, automates tasks, and provides custom reports.
Manage your leads, accounts, and contacts with ease. Automate your email campaigns and track your sales pipeline. Access your data on the go with mobile apps.
Read our analysis about IRIS CRMTo IRIS CRM product page
Streamline customer management with all-in-one software featuring lead tracking, sales automation, and customer service tools.
Kahoots App provides a comprehensive solution for managing customer relationships. Its lead tracking system simplifies the sales process, while the sales automation tools enable users to automate common sales tasks. The customer service tools allow for efficient communication with customers, improving customer satisfaction.
Read our analysis about Kahoots AppTo Kahoots App product page
Streamline your customer interactions with an all-in-one CRM. Manage leads, automate workflows, and track customer data with ease.
With our CRM software, you can quickly respond to customer needs, track sales progress, and analyze customer behavior. Customizable dashboards and reporting tools make it easy to manage your customer interactions and improve customer satisfaction.
Read our analysis about Kapture CRMTo Kapture CRM product page
Streamline your customer interactions with powerful CRM software. Track sales, automate tasks, and analyze data for smarter decision-making.
With our CRM software, you can easily manage leads, deals, and contacts in one place. Automate repetitive tasks and save time, while gaining valuable insights from detailed reports. Plus, our user-friendly interface makes it easy to get started and stay organized.
Read our analysis about karmaCRMTo karmaCRM product page
Streamline your customer relationships with this CRM software. Manage leads, deals, and tasks with ease.
This software offers a user-friendly interface for organizing customer data, tracking sales progress, and managing customer interactions. With customizable dashboards and reporting features, it provides a comprehensive view of your sales pipeline. Stay on top of tasks and deadlines with automated reminders and notifications.
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Streamline your customer interactions with this CRM software. Automate tasks, track leads, and manage customer data with ease.
With this customer relationship management software, you can improve your sales processes and customer experiences. Its automation features help you save time and effort, while its lead tracking and customer data management capabilities provide valuable insights for better decision-making.
Read our analysis about Blue note systems CRMTo Blue note systems CRM product page
Streamline customer management with top-notch CRM software.
Maximize customer satisfaction by organizing leads, tracking interactions, and tailoring your approach to each individual.
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Streamline your customer management with this software, featuring intuitive tools for lead tracking, contact management, and task scheduling.
Method CRM offers a user-friendly interface and customizable workflows to meet the unique needs of your business. With its advanced reporting and analytics, you can gain valuable insights to optimize your sales process and improve customer satisfaction. Plus, its mobile app ensures you can stay on top of your customer relationships on-the-go.
Read our analysis about Method CRMTo Method CRM product page
Streamline customer interactions with this cloud-based CRM software. Efficiently manage leads, sales, and customer support with ease.
This CRM software offers a user-friendly interface, customizable dashboards, and powerful reporting tools. With automated workflows and integrations with popular apps, you can easily track customer interactions and streamline your sales process. Plus, the software's mobile app allows you to access your data on the go.
Read our analysis about Monkey CRMTo Monkey CRM product page
Streamline your customer interactions with cutting-edge CRM software. Track leads, automate workflows, and gain insights with ease.
FastBiz simplifies your sales process by providing a user-friendly platform to manage your customer relationships. From lead tracking to pipeline management, you can automate your sales workflows and gain valuable insights into your business. With FastBiz, you can deliver exceptional customer experiences and grow your business faster.
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Boost your customer relationships with an all-in-one software that streamlines sales, marketing, and support processes.
Zoho CRM Plus offers a comprehensive suite of tools to help you manage your customer interactions effectively. From lead generation to sales tracking and customer support, the software covers it all.
Read our analysis about Zoho CRM PlusTo Zoho CRM Plus product page
Streamline your customer interactions with our CRM software. Manage contacts, track sales, and automate tasks all in one place.
Our CRM software provides a centralized hub for all customer interactions. Easily manage leads, contacts, and deals with customizable workflows. Automate tedious tasks and track sales progress with real-time analytics.
Read our analysis about Officetrax CRMTo Officetrax CRM product page
Manage your customer relationships with ease. Stay on top of your sales pipeline, schedule follow-ups, and track your progress.
OnePageCRM is a customer relationship management software that streamlines your sales process. With its intuitive interface, you can easily manage your sales pipeline, schedule follow-ups, and track your progress. Its unique Next Action feature ensures that you never miss a follow-up, and its mobile app allows you to stay on top of your sales on the go.
Read our analysis about OnePageCRMTo OnePageCRM product page
Streamline your customer interactions with this top-rated CRM software. Organize leads, track sales, and manage customer communication all in one place.
With customizable dashboards and reporting features, you can easily analyze customer data and make informed business decisions. Plus, the software's mobile app allows for on-the-go access to customer information and communication history.
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Streamline your marketing efforts with this software. Automate your campaigns, manage leads, and analyze data quickly and easily.
With this powerful marketing automation software, you can easily create and launch targeted campaigns, manage your leads and contacts, and track your results in real-time. Its intuitive interface and robust reporting tools make it easy to streamline your marketing efforts and optimize your campaigns for maximum ROI.
Read our analysis about OntraportBenefits of Ontraport
Easy to start software that's designed to scale
Powerful platform with robust functionality
Pay only for the features you need
To Ontraport product page
Manage customer interactions efficiently with this CRM software. Streamline sales, marketing, and customer service processes for better productivity.
Keep track of customer data, communication history, and sales pipeline in one place. Automate workflows, generate reports, and collaborate with team members. Integrate with other tools for a seamless experience.
Read our analysis about OpenCRMTo OpenCRM product page
Streamline customer interactions and increase productivity with this CRM software. Automate sales, marketing, and customer service tasks for better results.
This software allows you to manage customer data, track leads and opportunities, and provide personalized customer experiences. With real-time analytics and reporting, you can make data-driven decisions to improve customer satisfaction and loyalty.
Read our analysis about Oracle SalesTo Oracle Sales product page
Manage customer interactions and sales with ease using this top-rated CRM software. Automate workflows, track leads, and generate reports effortlessly.
With this CRM software, you can easily track customer interactions across multiple channels, including email and social media. Its intuitive interface and customizable dashboards make it easy to manage sales pipelines and collaborate with team members. Plus, its robust reporting capabilities allow you to analyze performance and make data-driven decisions.
Read our analysis about OroCRMTo OroCRM product page
Streamline your customer relationships with intuitive software that optimizes communication and tracking.
With advanced features like automated data entry and real-time analytics, this CRM software helps you stay informed and connected with your clients.
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Streamline your customer interactions with this CRM software. Organize tasks, track communication, and manage sales all in one place.
With this software, you can easily manage customer information, automate workflows, and collaborate with team members. Its intuitive interface and robust reporting features make it a top choice for businesses of all sizes.
Read our analysis about Bitrix24To Bitrix24 product page
Customer Relationship Management or CRM software is an IT tool that is used by marketing and sales departments to centralize customer and prospect information to maximize business revenue. With CRM software, you can manage:
Acquisition: Identification of potential buyers (leads) imported into the CRM system
By gaining insights on customer behavior and purchasing patterns, you will be able to offer customers with a relevant solution that addresses their needs. The relevance of marketing and sales actions makes it possible to direct efforts where it is really necessary and thus to maximize conversion rates (conversion from prospect to customer) as well as retention rates (customer renewal).
Here are 6 reasons why you need CRM software:
The main features of CRM software include:
CRM software is the most diverse type of customer management software, which explains the hyper choice in this market. CRM software range from advanced contact managers (xRM) to commercial ERPs (such as Everwin or Divalto).
The following advanced CRM features and services are becoming more and more present in CRM software:
CRM applications will be supported in the next 5 years by BigData, Business Intelligence and the exploitation of public data on the Internet:
The CRM market is made up of 50% SaaS CRM offers (CRM in the cloud, unlike on-premise CRM).
Finally, the 10 largest CRM software publishers account for 60% of the market. The remaining 40% is made up of about a hundred solutions such as E-deal, Zoho, Efficy, Infocob. Among the market giants are Salesforce, SAP, Oracle, Microsoft Dynamics CRM, IBM, NetSuite and Sage CRM.
Moreover, most solutions offer free trials or demos to test the functionalities of CRM Marketing software.
With our guides on customer relationship management (CRM), discover how to automate sales and marketing actions to support business development and customer relationship quality (improving customer experience, customer journey, loyalty and customer satisfaction).
Choosing the ideal CRM software can be complex because it depends on the current context of a company, but also on its evolution. Moreover, it impacts many departments such as Management, Marketing, Sales, Communication, Support, etc. It is therefore essential to make a list of required features with all stakeholders in the CRM project before selecting a CRM tool.
Then, it is important to study the necessary functional scope: prospecting, marketing campaign management, customer support. There are hundreds of CRM software on the market that do either everything or part of the customer relationship.
Finally, price plays a key role in selecting the ideal CRM software for a company. You can now find CRM software with monthly subscriptions per user. This usually costs around 30 €/month/user which, multiplied by the number of employees concerned, can represent a very significant cost.
These include: Sellsy, Eudonet, Ines CRM, Salezeo, GRC Contact, Microsoft Dynamics CRM, MyFeelBack, Koban, Nelis, Salesforce CRM : Sales Cloud, Teamleader, EGGcrm, TigerPro CRM, Magic Business, Incwo, Pipedrive, Smartplace, Vtiger CRM, Zoho CRM, Sage CRM, Everwin CXM, Simple CRM, You don't need a crm, E-Deal CRM
Customer relationship management (CRM) software helps businesses manage customer interactions, data, and relationships. It tracks customer interactions across different channels, such as email, phone, and social media. It also stores customer information, including contact details, purchase history, and preferences. By centralizing this information, businesses can improve customer service, tailor marketing efforts, and drive sales.
When selecting CRM software, look for features such as contact management, sales automation, marketing automation, analytics and reporting, and mobile access. Contact management enables you to keep track of customer interactions and data, while sales automation helps you manage the sales process. Marketing automation helps with lead generation and nurturing, analytics and reporting provide insights into customer behavior, and mobile access allows you to access the software on the go.
CRM software can help businesses improve customer service, increase sales, and boost customer retention. By centralizing customer data, businesses can provide personalized service and targeted marketing efforts. Sales and marketing automation features can improve efficiency and productivity. Analytics and reporting features can provide insights into customer behavior, allowing businesses to optimize their strategies. Overall, CRM software can help businesses build stronger, long-lasting relationships with their customers.
Some of the top CRM software options include Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics 365. Salesforce is a cloud-based CRM solution that offers a wide range of features and integrations. HubSpot offers a free CRM and a suite of marketing and sales tools. Zoho CRM is a comprehensive solution that offers marketing, sales, and customer support features. Microsoft Dynamics 365 offers a modular approach, allowing businesses to choose the features they need.
Some free CRM software options include HubSpot CRM, Zoho CRM, Freshsales, and Bitrix24. HubSpot CRM offers a basic set of features, including contact management and deal tracking. Zoho CRM offers a free version with limited features, as well as paid plans with more advanced features. Freshsales offers a free plan with basic features, as well as paid plans with advanced features. Bitrix24 offers a free plan with a range of features, including contact management, sales automation, and collaboration tools.
