What is Close CRM 

Close CRM is a multichannel CRM that brings email, calls, video and SMS together, so you never miss a sale opportunity. Catch up on all your notifications in a pinch through a central hub to gain back time and stay focused on the best leads thanks to an interactive visual sales pipeline. Close is specifically designed for small business leaders looking to increase revenue in no time. 

Features

Close CRM lets you do more with an all-in-one platform. Supercharge your sales team and enjoy state-of-the-art functionalities from an intuitive interface. Some of its highlights include:

• Predictive calling: the solution lets you know when a prospect is more likely to answer their phone, so you're never left on hold
• Powerful email automation tools, including  email scheduling, templates and more to pilot your email campaigns more effectively
• Video conferencing support: connect instantly and start chatting face to face in seconds. You get a reminder 5 minutes in advance to never miss an important call.
• Smart filters, search, and reporting tools to make the most out of your lead database and get actionable insights from your interactions with contacts.
• Import: add prospects and leads to your existing contact database in just a couple clicks.
• Sales Pipeline: easily monitor the progress of your most pressing deals. 
• Lead Scoring: address leads according to priority, so you're not wasting time. 
• Integrations: use the tools you already have, right within Close. 
• Call Coaching: train employees to be calm, cool, collected, and prepared when they're on the phone with a client. 
• Reporting: monitor everything from KPIs, projections, to leaderboards with easy-to-understand dashboards.  

Pricing

Close offers four versions of their CRM: 

• Starter: $29/user/month, designed for small teams of 1-3 people. 
• Basic: $69/user/month, designed for mid-sized teams, of up to 30 people. It also includes additional features not included in the starter, like custom fields and leaderboards. 
• Professional: $99/user/month, Close's most popular version, designed for up to 100 people, and includes more advanced features such as advanced emailing and calling automation and sequences. 
• Business: $149/user/month, unlimited users, with the whole range of Close features, including Predictive Dialer, call coaching, and next-level customization. 

Reviews 

Close has an average user rating of 4.7/5.0, putting it among the most loved CRMs out there. Users rave about everything from the email automation, outbound prospecting, to the seamless third-party integrations. For the most part, the negative comments are limited to lackluster customer support. 

What We Think 

We really like Close CRM, there, we said it. It's a really innovative and intuitive program for any sales department. You can't really find similar features, even in Close's biggest competitors.