E-deal : Streamlining customer processes in French organisations
E-deal: in summary
E-deal, a CRM with broad functional coverage
E-deal is a global, customisable and intelligent platform that enables you to activate all the levers of sales, marketing and customer support. By bringing together all your contact data, whether for businesses (BtoB) or individuals (BtoC), in a single solution, E-deal gives you excellent knowledge of your customers. This enables you to offer them an exceptional customer experience that they won't find with your competitors.
1. Commerce
To make your teams even more efficient and effective, E-deal offers many features that are essential for salespeople and their managers. Whether you're talking about web-to-lead forms, opportunity scoring, pipeline management, sales proposal templates, data quality functionalities, product catalogue, e-signature, reporting or process automation, E-deal has it all. Finally, artificial intelligence assists salespeople in their day-to-day work, for example by enriching contact data.
2. Customer Support
A tailor-made CRM to improve the quality of your support service and build customer loyalty. Create a ticket from an email, resolve several tickets at the same time, manage SLAs, extranet, knowledge base, automate procedures, etc. All these features help you to deliver a high-quality service. Finally, sentiment analysis, performed by artificial intelligence, allows you to prioritise tickets and defuse certain situations.
3. Marketing
E-deal offers your teams the tools to help them make their marketing operations even more effective. Marketing targeting functions, campaign management, digital pressure measurement, outbound call campaigns for prospecting, origins management for better ROI calculation, marketing automation... All on the E-deal platform.
E-Deal or American publisher, which to choose?
Unlike Salesforce or Microosft, E-deal is a highly flexible CRM that adapts easily to your business, internal processes and methods without the need for a consultancy firm. E-deal is a French solution; the engineers, support and data hosting are all located in France. This guarantees you rapid access to information and total confidentiality of your data.
E-deal is a recognised CRM publisher
Founded in 1998, the E-deal solution is now used by more than 300 customers in sectors where process management is a major issue: Banking, Mutual & Insurance, Social Housing, Public Sector, etc.
Its benefits
One-stop shop (publisher & integrator)
Intelligent, Automated, Open
Complete business coverage (sales, marketing, customer service)
Sovereign French cloud
Customisable, Configurable, Customisable
ISO 9001, GDPR, UGAP by SCC, HDS, SecNumCloud








E-deal: its rates
E-deal Sales
€69.00
/month /user
E-deal Service
€69.00
/month /user
E-deal Standard
€89.00
/month /user
E-deal Standard
€119.00
/month /user
Clients alternatives to E-deal

Streamline sales management with our CRM software. Automate tasks, track leads, and analyze data to increase efficiency and revenue.
See more details See less details
Our CRM software offers a user-friendly interface, customizable dashboards, and real-time reporting. Improve communication with customers and team members, and never miss a follow-up with automated reminders. Gain insights into sales performance and make data-driven decisions to grow your business.
Read our analysis about monday CRMBenefits of monday CRM
Quick Setup and Fast Adoption
Customizable to Fit Any Business Need
Advanced Automation of Repetitive Tasks
To monday CRM product page

Streamline customer interactions with a cloud-based CRM. Automate sales, marketing, and support processes with ease.
See more details See less details
Manage leads, contacts, and deals in one place. Access real-time data and analytics to make informed decisions. Collaborate with team members to improve customer engagement.
Read our analysis about Zoho CRMBenefits of Zoho CRM
Streamlines sales: Manage leads, contacts, deals
Enhances engagement: Personalize customer interactions
Provides insights: Robust reporting and forecasting
To Zoho CRM product page

Boost your sales team's productivity with this sales enablement software. Streamline content management, automate tasks, and improve collaboration.
See more details See less details
With this software, you can easily organise and share sales collateral, track engagement, and receive real-time analytics. Its powerful automation features ensure faster and more efficient workflows.
Read our analysis about SeismicBenefits of Seismic
Increases revenue through efficient task management
AI-powered content creation and analytics
Boosts team confidence and customer satisfaction
To Seismic product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.