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Alternatives to 8x8 Contact Center

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4.1
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're exploring options beyond 8x8 Contact Center, you're in luck. Numerous software solutions provide robust features for managing customer interactions, enhancing team collaboration, and streamlining communication processes. These alternatives cater to a variety of business needs, from small startups to large enterprises, each with unique functionality that may better suit your particular requirements. Below is a curated list of recommended tools that serve as effective substitutes for 8x8 Contact Center.

monday CRM

Customizable CRM to optimize your sales management

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4.7
Based on +200 reviews
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Paid version from €12.00 /month

Consider trying monday sales CRM as a modern solution for managing your sales process, offering a fresh approach compared to 8x8 Contact Center.

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monday sales CRM provides a user-friendly interface, customizable workflows, and seamless integration with various tools to streamline your sales efforts. With advanced features for tracking leads, managing contacts, and analyzing data, monday sales CRM empowers your team to work more efficiently and effectively.

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Benefits of monday CRM

check Quick Setup and Fast Adoption

check Customizable to Fit Any Business Need

check Advanced Automation of Repetitive Tasks

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Zoho CRM

The Smart and Efficient Solution for your Sales Team

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4.3
Based on +200 reviews
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Paid version from €14.00 /month

Consider Zoho CRM as a robust alternative to 8x8 Contact Center for managing customer relationships effectively.

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With Zoho CRM, you can streamline your sales processes, track leads, and engage with your customers seamlessly. It offers a user-friendly interface, customizable features, and efficient automation tools to enhance productivity and drive growth for your business.

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Benefits of Zoho CRM

check Streamlines sales: Manage leads, contacts, deals

check Enhances engagement: Personalize customer interactions

check Provides insights: Robust reporting and forecasting

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Seismic

Sales Enablement Software to Boost Business Performance

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4.7
Based on +200 reviews
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Consider using Seismic as an alternative to 8x8 Contact Center for your seismic data processing needs.

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Seismic offers a user-friendly interface and powerful features that streamline the process of analyzing and interpreting seismic data. With Seismic, you can efficiently visualize and interpret data to make informed decisions quickly and accurately.

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Benefits of Seismic

check Increases revenue through efficient task management

check AI-powered content creation and analytics

check Boosts team confidence and customer satisfaction

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
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Paid version from €7.00 /month

Looking for a modern and efficient customer service software? Consider Zoho Desk as an alternative to 8x8 Contact Center.

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With Zoho Desk, you can streamline your customer support operations without the limitations of 8x8 Contact Center. Zoho Desk offers a user-friendly interface, robust ticketing system, and powerful automation features to enhance your customer service experience.

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Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Consider using Hiver as an alternative to 8x8 Contact Center.

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Hiver offers a user-friendly interface, seamless integration with popular email platforms, and advanced collaboration features, without the limitations and complexities often found in 8x8 Contact Center. With Hiver, teams can easily manage shared inboxes, assign tasks, track emails, and streamline communication, making it a reliable choice for efficient workflow management.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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GoContact

#1 Partner of Choice for Contact Centers

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5.0
Based on 2 reviews
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For those seeking an efficient and user-friendly solution for contact management, GoContact emerges as a compelling alternative to 8x8 Contact Center. With its intuitive interface and robust features, it provides an excellent platform to streamline your contact organization and communication needs.

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GoContact offers a range of functionalities including customizable contact fields, seamless integration with various communication tools, and advanced search capabilities. Users can easily manage their contacts, organize them into groups, and even sync with mobile devices, ensuring that essential information is always at hand. This flexibility makes GoContact an ideal choice for individuals and businesses alike looking to enhance their networking efficiency.

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Netelip

Innovative Cloud Telephony for Dynamic Teams

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Netelip is a robust software solution designed to cater to the needs of businesses seeking efficient communication tools. This versatile application streamlines various processes, making it an attractive option for companies comparing different software in the same category, including 8x8 Contact Center. With its user-friendly interface and comprehensive features, Netelip ensures effective communication for individuals and teams alike.

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One of the standout features of Netelip is its ability to integrate seamlessly with numerous platforms, providing flexibility and convenience for users. It offers a range of functionalities such as call management, messaging services, and cost-effective VoIP solutions. Additionally, Netelip prioritizes security and ensures that communications are encrypted, giving users peace of mind while maintaining an efficient workflow.

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OKI-TOKI: Call Center Software

All-In-One Cloud Solutions for Global Businesses

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When considering call center software solutions, OKI-TOKI: Call Center Software should definitely be on your list. It serves as a comprehensive tool for managing customer interactions, ensuring optimal workflow efficiency. For organizations already familiar with tools like 8x8 Contact Center, bringing OKI-TOKI onboard can enhance your center's capabilities across various customer service channels.

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OKI-TOKI: Call Center Software is designed to streamline operations with features such as intuitive call routing, real-time monitoring, and detailed reporting. It provides a user-friendly interface and robust analytics, making it a valuable asset for businesses aiming to improve their customer service performance. With customizable options and scalability to accommodate your business needs, OKI-TOKI seamlessly integrates to bolster your call center's efficiency and effectiveness.

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Benefits of OKI-TOKI: Call Center Software

check Comprehensive Reporting

check User-Friendly Interface

check Customizable Solutions

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CallTools

Call Tools Power Contact Center

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4.8
Based on +200 reviews
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If you're exploring robust call management solutions, CallTools is a strong contender to consider alongside 8x8 Contact Center. Designed for efficiency and ease of use, CallTools provides a comprehensive suite of features that can enhance your communication processes, making it an excellent option for businesses aiming to streamline their operations.

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CallTools offers advanced functionalities such as predictive dialing, real-time reporting, and seamless CRM integration. These capabilities ensure that teams can manage customer interactions more effectively and maintain high levels of productivity. With its intuitive interface and reliable performance, CallTools is well-equipped to support your business needs in the dynamic landscape of telecommunication.

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Benefits of CallTools

check Auto Dialer

check Power Dialer

check Predictive Dialer

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Maqsam

Enhance Business Communication with VoIP Software

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4.5
Based on 44 reviews
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Maqsam is a robust software solution that offers a comprehensive suite of features tailored to meet diverse user needs. With its intuitive interface and powerful functionalities, it serves as an excellent choice for individuals and organizations looking to optimize their workflows and enhance productivity.

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Designed with user experience in mind, Maqsam provides seamless integration capabilities and advanced tools to facilitate efficient project management and collaboration. Its customizable options allow users to adapt the software to their specific requirements, ensuring that activities run smoothly and efficiently.

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