GoContact : #1 Partner of Choice for Contact Centers
GoContact: in summary
GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.
With more than 10 years in the market, in July 2021 we were acquired by Broadvoice, becoming part of an American group, with an unique position in the market, present on several continents: North America, South America, Europe and Africa.
Our mission is to reduce the technological complexity in Contact Center management, guaranteeing autonomy for Contact Center operations and eliminating the barriers between people and technology. On the other hand, we seek to place our Contact Center know-how at the service of companies, businesses and, essentialy, Contact Center operations.
GoContact - Screenshot 1 
GoContact - Screenshot 2 
GoContact - Screenshot 3 GoContact: its rates
standard
Rate
On demand
Clients alternatives to GoContact
Streamline customer service with integrated support ticketing, live chat, and knowledge base.
See more details See less details
Zendesk is a leading Customer Support software designed to enhance customer service experiences. It features an all-in-one support ticketing system, live chat capabilities for instant connection, and a comprehensive knowledge base to empower customer self-service. Zendesk's customizable platform allows businesses to tailor support channels to meet their specific needs, ensuring efficient and effective client interactions.
Read our analysis about ZendeskBenefits of Zendesk
Omnichannel Approach
World leader, rapid changes
To Zendesk product page
Streamline customer interactions with advanced service tools and analytics for businesses.
See more details See less details
Service Hub offers a suite of powerful customer service tools and insights designed to help businesses streamline their customer interactions. Integrating customer feedback, ticketing, and live chat systems, it facilitates efficient support and satisfaction tracking. With Service Hub, organisations can leverage detailed analytics to improve service strategies and ultimately boost customer loyalty.
Read our analysis about Service HubTo Service Hub product page
Boost productivity with task management software. Collaborate, delegate, and track tasks in a centralized location.
See more details See less details
Stay on top of work with Hiver's task management software. Easily assign tasks to team members, set deadlines, and monitor progress. Collaborate seamlessly and streamline workflows.
Read our analysis about HiverBenefits of Hiver
Email Delegation and Tracking
Shared Inbox for Team Collaboration
Enhanced Customer Support and Feedback Management
To Hiver product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.