Zoho SalesIQ tracks and engages website visitors in real time. It tracks visitor behavior and lets prospects chat live. The software has visitor tracking, lead generation, real-time visitor analytics, and Zoho CRM and other app integrations. Sales and customer service teams use it to boost website engagement and lead conversion.

Zoho SalesIQ is for sales and customer service teams looking to boost website engagement and lead conversion.

Zoho SalesIQ has three key advantages:

Improved customer engagement, lead generation, and visitor analytics

What are the main features of Zoho SalesIQ ?

Live chat

Live chat is a key feature of Zoho SalesIQ that enables businesses to initiate real-time, direct communication with website visitors.

• Real-time engagement: Live chat enables businesses to provide immediate customer support and engagement, improving the overall customer experience and helping to build trust with visitors.
• Proactive chat initiation: With Zoho SalesIQ, businesses can proactively initiate chat sessions with visitors based on defined triggers, such as page visits or time spent on the site.
• Customizable chat widgets: The platform includes customizable chat widgets that can be easily added to websites and used to initiate chat sessions with visitors.

By offering real-time engagement, proactive chat initiation, and customizable chat widgets, Zoho SalesIQ's live chat feature helps businesses to improve the customer experience and build trust with visitors, ultimately leading to increased conversions and improved customer satisfaction.

Visitor tracking

Visitor tracking is a feature of Zoho SalesIQ that provides businesses with insights into website visitor behavior and engagement.

• Real-time tracking: Zoho SalesIQ tracks website visitors in real-time, providing businesses with up-to-date information on visitor activity.
• Detailed visitor information: The platform provides detailed information on website visitors, including their location, page views, and time spent on the site.
• Referral source tracking: Zoho SalesIQ also tracks referral sources, allowing businesses to understand how visitors are finding their site and where they are coming from.

By providing real-time tracking and detailed visitor information, including referral sources, Zoho SalesIQ's visitor tracking feature helps businesses to better understand and engage with their target audience, leading to improved customer engagement and conversions.

Lead generation

Lead generation is a key feature of Zoho SalesIQ that helps businesses identify and prioritize leads and improve lead conversion rates.

• Lead capture forms: Zoho SalesIQ provides businesses with customizable lead capture forms that can be added to their website to collect information from potential leads.
• Visitor insights: The platform provides detailed visitor insights, allowing businesses to better understand their target audience and prioritize leads based on their engagement and behavior.
• Improved lead conversion: By providing lead capture forms and visitor insights, Zoho SalesIQ helps businesses to improve lead conversion rates and maximize the return on their lead generation efforts.

By offering lead capture forms, visitor insights, and improved lead conversion, Zoho SalesIQ's lead generation feature helps businesses to identify and prioritize leads, ultimately leading to increased sales and improved business results.