Trengo : Profit from Every Customer Conversation
Trengo: in summary
Trengo simplifies customer contact by offering an intuitive multichannel inbox and AI-powered conversations, helping businesses improve customer engagement and provide seamless support. Trusted by over 3,000+ customers worldwide, Trengo allows teams to collaborate more efficiently and drive repeat business.
Why Teams Love Trengo
- 50% decrease in response time
- 40% increase in customer engagement
- 70% boost in repeat business
Key Features to Delight Your Team and Customers
- Multichannel Inbox: Manage all your customer conversations in one place.
- Automated Workflows: Reduce manual tasks with automation.
- WhatsApp Business: Engage customers via the world's most popular messaging app.
- AI Conversations: Provide instant support and automate over 80% of customer interactions.
- Website Chat: Enhance customer experience with live chat.
- Integrations: Seamlessly integrate with your favorite tools.
- Reports & Insights: Track performance metrics and improve team efficiency.
- Team Collaboration: Collaborate easily with your team on customer queries.
Trengo AI: Instant Support Across Channels
Resolve more than 80% of customer conversations automatically with a digital teammate. Create no-code customer journeys in 70+ languages in under two minutes.
Collaborate and Automate
- Reply Faster with Automation: Utilize AI-powered conversation routing, automated replies, and workload balancing for a more efficient team workflow.
- Provide 24/7 Support in Any Language: Automate workflows across email, WhatsApp, and live chats to provide around-the-clock support in 70+ languages.
Data and Insights
- Keep a Pulse on Customer Happiness: Show stakeholders how customer support drives revenue and repeat business, while maintaining high levels of customer satisfaction.
Trengo: its rates
Standard
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