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LiveZilla : Elevate Customer Support with Innovative Live Chat
LiveZilla: in summary
What are the main features of LiveZilla?
Engage Instantly with Real-Time Chat
Enhance your customer service by interacting with visitors as they navigate your website. Live chat ensures immediate engagement and resolution.
- Proactive Chats: Automatically initiate chats based on custom criteria.
- Customizable Chat Widgets: Tailor the look and feel to match your brand.
- Visitor Behavior Tracking: Understand browsing patterns for personalized engagement.
Streamline Workflow with Integrated Ticket System
Efficiently handle customer inquiries by converting chats into tickets for further follow-up and tracking, ensuring nothing falls through the cracks.
- Automated Ticket Creation: Seamlessly generate tickets from chat interactions.
- Prioritize and Categorize: Organize tickets based on urgency and type.
- Collaborative Features: Multiple agents can work together on ticket resolution.
Broad Compatibility Across Platforms
Offer flexibility and accessibility to both support teams and customers across various devices and operating systems.
- Cross-Platform Support: Accessible via desktop, mobile, and web applications.
- Multi-Language Support: Serve a global audience with ease through diverse language options.
- Seamless Integration: Easily integrate with existing systems and tools.
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LiveZilla: its rates
Standard
Rate
On demand
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