search Where Thought Leaders go for Growth
Stonly : Adaptive Knowledge and AI for Superior Customer Support

Stonly : Adaptive Knowledge and AI for Superior Customer Support

Stonly : Adaptive Knowledge and AI for Superior Customer Support

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Are you the publisher of this software? Claim this page

Stonly: in summary

Stonly is a customer service automation platform designed to streamline support operations for businesses. Combining AI-powered knowledge and process automation, Stonly empowers companies to resolve customer issues faster while improving customer satisfaction.

What are the main features of Stonly?

Adaptive Knowledge for Tailored Customer Experiences

Stonly enables businesses to create interactive knowledge bases and guides that adapt to the needs and situations of individual customers, providing tailored solutions.

  • Dynamic walkthroughs and checklists
  • Self-serve troubleshooting guides
  • Customizable knowledge bases
  • Real-time updates to knowledge content

AI-Powered Support for Instant Resolutions

Stonly uses AI to deliver accurate answers to customer inquiries by drawing from the knowledge base, enabling businesses to provide instant solutions for both simple and complex questions.

  • AI-driven responses for common and critical inquiries
  • Knowledge-powered AI chatbot
  • Continuous improvement through data-driven feedback
  • Support for complex troubleshooting

Guided Decision Trees for Agents

To improve agent efficiency, Stonly provides guided decision trees that help agents navigate customer queries with precision, reducing mistakes and speeding up resolution times.

  • Structured decision-making workflows
  • Optimized for complex problem-solving
  • Reduced agent onboarding time
  • Enhanced response accuracy

Integrated Support Solutions

Stonly integrates with popular tools such as Zendesk and Salesforce, allowing seamless data sharing and making it easy to incorporate knowledge into existing workflows.

  • Easy integration with leading CRM and support platforms
  • Data sharing for consistent support across channels
  • Real-time feedback and reporting tools

Conclusion

Stonly is a versatile, AI-driven platform designed to improve customer service through adaptive knowledge and process automation. With solutions for both agents and customers, businesses can significantly reduce support ticket volume, speed up agent response times, and enhance overall customer satisfaction.

Stonly: its rates

Standard

Rate

On demand

Clients alternatives to Stonly

Zendesk

#1 Customer Service Omnichannel CRM Platform

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from €49.00 /month

Streamline customer service with integrated support ticketing, live chat, and knowledge base.

chevron-right See more details See less details

Zendesk is a leading Customer Support software designed to enhance customer service experiences. It features an all-in-one support ticketing system, live chat capabilities for instant connection, and a comprehensive knowledge base to empower customer self-service. Zendesk's customizable platform allows businesses to tailor support channels to meet their specific needs, ensuring efficient and effective client interactions.

Read our analysis about Zendesk

Benefits of Zendesk

check Omnichannel Approach

check World leader, rapid changes

Learn more

To Zendesk product page

monday CRM

Customizable CRM to optimize your sales management

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €12.00 /month

Streamline sales management with our CRM software. Automate tasks, track leads, and analyze data to increase efficiency and revenue.

chevron-right See more details See less details

Our CRM software offers a user-friendly interface, customizable dashboards, and real-time reporting. Improve communication with customers and team members, and never miss a follow-up with automated reminders. Gain insights into sales performance and make data-driven decisions to grow your business.

Read our analysis about monday CRM

Benefits of monday CRM

check Quick Setup and Fast Adoption

check Customizable to Fit Any Business Need

check Advanced Automation of Repetitive Tasks

Learn more

To monday CRM product page

Square POS

Payment Processing and Business Management Solutions

star star star star star-half-outlined
4.8
Based on 4 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Square is a payment processing and business management platform designed for small and medium-sized businesses (SMBs).

chevron-right See more details See less details

It offers point-of-sale (POS) systems, online payments, invoicing, and financial tools, helping businesses accept payments, manage sales, and grow efficiently. With solutions for both in-person and digital transactions, Square simplifies commerce across multiple industries.

Read our analysis about Square POS
Learn more

To Square POS product page

See every alternative

Customer reviews about Stonly

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.