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Help Desk Software

Help Desk : related categories

Our selection of 21 help desk software

Zoho Assist

User-friendly tool for businesses who need support or access

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
check-circle Free demo

Pricing on request

Effortlessly access and control remote devices with this software's intuitive interface and secure connection.

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Zoho Assist's remote access software allows you to easily connect with remote devices across multiple platforms, and features advanced security measures to ensure your data stays protected. With its user-friendly interface, you can quickly and easily control remote devices as if you were there in person.

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Benefits of Zoho Assist

check Remote control

check Smooth interface

check Compatible with other devices

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InvGate

IT asset management solutions for all businesses

No user review
close-circle Free version
check-circle Free trial
check-circle Free demo

Pricing on request

Streamline your customer service with a comprehensive help desk software. Track, prioritize, and resolve customer issues with ease.

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InvGate's Help Desk software offers a user-friendly interface, customizable workflows, and automation tools to maximize efficiency. Collaborate with your team, analyze performance metrics, and provide exceptional customer support.

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Help Desk Premier

Streamlined Help Desk Solution for Efficient Support

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3.2
Based on 17 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with this powerful help desk software. Automate ticket management, prioritize issues, and track performance metrics.

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Boost customer satisfaction with personalized responses, self-service options, and detailed reporting. Collaborate with team members and integrate with other tools for seamless workflows.

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Helpdesk Office

Efficient Helpdesk Ticket Management Software

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4.7
Based on 3 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with easy ticket management, automated responses, and customizable workflows.

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Helpdesk Office simplifies customer support by providing a centralized platform for managing tickets, automating responses, and customizing workflows. With features like real-time notifications and customer feedback tracking, Helpdesk Office makes it easy to provide efficient and effective support to your customers.

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HelpDeskAdvanced

Streamlined Help Desk Solution for Efficient Support

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4.5
Based on 2 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with advanced help desk software. Automate ticket management, track issues, and enhance communication with customers.

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HelpDeskAdvanced allows your team to efficiently manage customer inquiries with customizable workflows and automated responses. With real-time reporting, you can track performance and identify areas for improvement.

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Helpy

Efficient Customer Service Management Software

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4.3
Based on 5 reviews
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close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with a cloud-based help desk software. Manage tickets, automate responses, and track performance with ease.

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With this software, you can assign tickets to agents, create canned responses, and integrate with popular communication channels. Use reporting and analytics to monitor team performance and customer satisfaction.

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HESK

Efficient Help Desk Solution for Streamlined Support

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4.4
Based on 31 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Pricing on request

Streamline customer support with this cloud-based help desk software. Automate ticket management, create a customizable knowledge base, and more.

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With this powerful SaaS solution, businesses can easily manage customer inquiries and support requests. HESK's ticketing system allows for automated routing and prioritization, while the customizable knowledge base empowers customers to find answers quickly.

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OneDesk

All-in-One Project Management and Helpdesk Solution

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4.4
Based on 128 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from $11.00 /month

Streamline customer support with powerful help desk software. Automate ticket management, prioritize tasks, and track progress with ease.

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With our help desk software, you can stay on top of customer requests and resolve issues quickly. Use automation to route tickets to the right team member, prioritize tasks based on urgency, and track progress in real-time. Plus, with customizable workflows and reporting, you can tailor the software to your unique needs.

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Benefits of OneDesk

check Full-featured Help Desk & Project Management Combined

check No hidden costs & All features are included in all plans

check Live chat, knowledge base, client port, webforms included

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Oracle Right Now

Elevate Customer Experience with Service Software

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with an intuitive help desk software that automates tasks and provides a unified platform for customer communication.

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With powerful automation capabilities, Oracle Right Now simplifies workflows and frees up time for agents to focus on complex issues. Its omnichannel communication tools allow for seamless interactions across multiple channels, while its real-time analytics provide valuable insights for improving customer satisfaction.

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osTicket

Powerful Ticketing Management for Enhanced Support

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with efficient ticket management, automated workflows, and customizable forms.

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With osTicket, you can easily manage and prioritize customer inquiries, automate repetitive tasks, and create custom forms to gather essential information. Stay on top of your support tickets with real-time notifications and detailed reporting.

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Requestor

Streamline Workflow with Efficient Request Management

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4.8
Based on 16 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline your support process with a powerful help desk software. Manage tickets, automate workflows, and track performance easily.

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With customizable ticket forms and automated email notifications, Requestor helps you stay organized and responsive. Its reporting features provide insights into team performance and customer satisfaction.

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SmarterTrack

Advanced Help Desk Solution for Seamless Support

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4.3
Based on 24 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline your customer support with a comprehensive help desk software that allows you to manage tickets, chats, and emails in one place.

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With advanced reporting and automation features, you can improve response times, track performance metrics, and reduce workload for your team. SmarterTrack is the perfect solution for businesses of all sizes looking to enhance their customer service experience.

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SupportYard

Comprehensive Customer Support Software Solution

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with this Help Desk software. Automate ticket management and provide quick resolutions to customer queries.

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With SupportYard, you can track all customer interactions in one place, prioritize tickets, and assign them to the right team members. The software also offers a knowledge base, canned responses, and integrations with popular apps to enhance your customer support experience.

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Talkus

Streamlined Customer Support with Talkus

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline your customer support with our help desk software. Automate ticket management, collaborate with your team, and provide exceptional customer service.

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With our help desk software, you can easily track and manage customer inquiries, assign tickets to team members, and prioritize urgent issues. Our platform integrates with popular communication tools like Slack and Facebook Messenger, allowing you to provide support on the channels your customers prefer.

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USU Valuemation (ITSDM)

Comprehensive IT Service Management Solution

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline IT support with powerful Help Desk software that enhances communication and improves issue resolution.

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With advanced reporting and analytics, this software helps IT teams track and prioritize issues while providing a user-friendly interface for end-users. Automate ticket routing and escalation, manage SLAs, and improve collaboration with built-in chat and knowledge base capabilities.

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SupportCenter Plus

Streamlined Help Desk Management Software Solution

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with a robust help desk software that automates ticket routing, provides self-service portals, and offers detailed analytics.

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With SupportCenter Plus, your support team can handle requests efficiently, thanks to the software's smart ticket management system that assigns tickets to the right agents based on skillset and availability.

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Freshdesk Support Desk

The online help desk for top customer service

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from $15.00 /month

Streamline customer support with efficient ticket management and automation tools, customizable workflows, and multi-channel support options.

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With Freshdesk Support Desk, you can easily track, prioritize, and respond to customer queries from email, social media, phone, and chat all in one place. Plus, automate repetitive tasks, set SLAs, and measure performance with detailed reports and analytics.

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Benefits of Freshdesk Support Desk

check Quickly respond to customers with intuitive support

check Leverage AI to automate and speed-up your processes

check Various plans with pricing to fit any business

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Brand Embassy

Omnichannel Customer Service Platform for Enterprises

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5.0
Based on 2 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

A comprehensive help desk software with powerful automation tools, intuitive dashboard, and multi-channel support for customer inquiries.

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Brand Embassy's Help Desk software offers custom ticket management, real-time chat, and social media integration for seamless customer service. Its AI-powered chatbot and automated workflows streamline support operations, while the analytics dashboard helps track performance and customer satisfaction.

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Deskero

Helpdesk Solution for Superior Customer Support

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with easy-to-use software. Automate ticket management, prioritize requests, and monitor performance.

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Deskero simplifies customer support by centralizing all communication channels in one place. Track ticket status, assign tasks, and access analytics to optimize team performance.

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Elementool Help Desk

Efficient Customer Support Solution for Help Desk Teams

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4.0
Based on 1 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with efficient Help Desk software. Prioritize and manage tickets, automate responses, and track progress - all in one place.

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Manage customer inquiries with ease using a Help Desk software that organizes tickets by priority, automates responses, and tracks progress in real-time. Stay on top of customer needs and resolve issues quickly.

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Help Desk softwares: Q&A

How does a help desk software work?

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Help desk software streamlines customer support by centralizing ticket management, automating workflows, and enabling collaboration among agents. It allows customers to submit tickets via email, phone, chat, or web forms. Agents can track, prioritize, and resolve tickets within a single dashboard.

What features should I look for when looking for help desk software?

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Some essential features to look for are ticket management, automation, reporting, analytics, knowledge base, self-service portal, and integrations with other tools. Additionally, consider the software's scalability, ease of use, and customization options.

What are the benefits of help desk for my company?

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Help desk software improves customer satisfaction, reduces response time, increases efficiency, and helps manage customer expectations. It also provides insights into customer issues and trends, enabling companies to make data-driven decisions and improve their products and services.

What are the best help desk software options?

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The best help desk software options depend on your specific requirements and budget. Some popular options include Zendesk, Freshdesk, Jira Service Desk, ServiceNow, and Desk.com. Each has its strengths and weaknesses, so it's essential to evaluate them based on your needs.

What are the free help desk software alternatives I could try?

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Some free help desk software options include Spiceworks, osTicket, Zoho Desk, Freshservice, and Hesk. These tools offer basic ticket management and automation features, but they may have limitations in terms of customization, scalability, and support.