AI and training, or how artificial intelligence is transforming learning
The subject of artificial intelligence is on everyone's lips, and many professionals are wondering how it is changing the world of work. A tool such as ChatGPT has become for many a real daily support, capable of significantly increasing productivity.
Of course, this revolution has not gone unnoticed by the training sector.
Organizations and companies alike understand that AI and training must now work in tandem, to save time while delivering a better experience for the key stakeholders: learners.
What are the use cases associated with artificial intelligence, and what are the concrete benefits? With which tools?
Follow the guide 👉.
The impact of AI on training
First, a quick reminder of what we mean by artificial intelligence. It's a technology that exploits algorithms and data models, with the aim of performing complex functions, usually the preserve of the human brain.
It has therefore begun to transform various sectors, including training, where its impact is felt through the following three dimensions:
- 🙂 More personalization: AI enables unprecedented personalization of educational pathways. By taking into account data relating to learners' performance and preferences, intelligent systems adapt content as well as methods according to individual needs.
- 🤖 More automation: artificial intelligence helps automate administrative and organizational tasks, freeing up time for trainers.
- 🔎 More analysis: AI is equipped with enhanced analysis capabilities, notably predictive, to find out what's working properly, but also to detect early signals of dropping out.
By exploring these different facets, we then understand how artificial intelligence is redefining the training landscape and opening up the field of possibilities, as demonstrated by the use cases below.
How can AI be used in training? 4 use cases
#1 Genuinely adapted learning paths (adaptive learning)
Where the impact of artificial intelligence is most keenly felt is in the quality of the learning paths themselves : the technology makes it possible to go even further in terms of personalization.
Organizations and companies have long understood the benefits of offering content and teaching methods that match the profile of each learner. This was made possible by pre-assessments.
But today, with AI, we're developing more tailor-made solutions. This is what we call adaptive learning, i.e. courses capable of adapting in real time according to the student's interactions with the 🧑🏫 educational material.
In other words, thanks to the data collected, the program is constantly adapted to the student's level and progress in the course.
#2 Accelerated construction of training content
Before AI, the construction of training courses was extremely time-consuming for designers. Imagine doing it all by hand, immersing yourself in online resources, manuals and other statistics. Not to mention the writing time itself...
Technology greatly automates the process, and artificial intelligence becomes a real editorial assistant, helping you to develop, structure and optimize your content in line with the course objectives. It can even support you in the creation of visual or video supports, or in translation work if you distribute your training courses in other languages.
Finally, to avoid the pitfall of a static text that's not very engaging, AI knows how to make everything dynamic, i.e. :
- vary the media used ;
- adding interaction and gamification.
💡 Good to know: collaborative learning is becoming increasingly widespread, as it has proved so effective. However, employees who put on the hat of instructional designer (even though it's not their job!) sometimes have neither the required skills nor the bandwidth to carry out this type of mission successfully. All the more reason to turn to artificial intelligence!
#3 Advanced performance analysis
AI's ability to skilfully analyze large quantities of data provides valuable feedback on learner performance:
- time spent on each module ;
- scores obtained on various tests ;
- percentage of exercises successfully completed;
- time spent on the platform;
- type of resources most consulted, etc.
But artificial intelligence also provides valuable information on the effectiveness of your training courses in general. This way, you're able to understand what works... and what doesn't!
💡 Worth knowing: developed by Axess, e-parcours software supports training organizations in the day-to-day management of their activities. It enables training data to be collected and analyzed via dashboards and reporting, an essential structuring step before using AI.Financial performance, learner satisfaction... with this software, OFs benefit from a consolidated, up-to-date and above all relevant view of their key indicators, to better identify areas for improvement and opportunities.
#4 Automating administrative tasks
Artificial intelligence is revolutionizing the administrative management of training organizations and companies by automating various repetitive and time-consuming tasks.
For example, thanks to chatbots and other virtual assistants, session registrations, calendar management and even the sending of reminders can be carried out autonomously.
Often, these tools also serve to smooth communication between the various stakeholders, by answering learners' frequently asked questions.
In any case, thanks to this automation, trainers save time to focus more on human interaction, enriching the learning experience.
How do you create a training course with AI?
Companies or organizations with fewer tools will tend to turn to ChatGPT, via OpenAI (which also offers free packages). This well-known application is clearly an invaluable aid to content authoring, provided you have mastered the art of prompts.
However, you'll soon find yourself limited in what you can do, since it's primarily a text generator.
To go further in exploiting AI, training professionals prefer to turn to an LMS (Learning Management System), software specifically developed to distribute and manage learning paths.
More precisely, these platforms centralize all e-learning-related activities, from course design and learner management to progress assessment.
Increasingly advanced, LMSs incorporate artificial intelligence, and most of them are capable of providing a solution to the various challenges mentioned above.ponse to the various challenges mentioned above, notably the personalization of training paths and advanced data analysis.
🤓 To find out more, read our article on LMS platforms.
The 4 main benefits of artificial intelligence in training
#1 More relevant training
This is undoubtedly the most important benefit, as it echoes certain failings in current e-learning systems.
Indeed, many professionals deplore the fact that once new notions have been acquired, they can be :
- quickly forgotten by employees ;
- difficult to activate in day-to-day work.
Thanks to AI, this feeling of "useless" training is a thing of the past. With adaptive learning, training becomes more relevant and helps to anchor it in the memory. The result is more engaged learners who are less likely to drop out.
#2 Saving time for the learner...
A better-trained learner, yes, and in less time!
As we all know, AI and adaptive learning enable you to focus on the essentials, through an intelligently-constructed learning path that clearly meets your objectives.
In other words, you avoid wasting time on inappropriate modules, and validate more quickly those that seem to have been acquired.
#3 ... and for training teams
The company or organization that creates the training courses also benefits greatly from the time saved by the use of artificial intelligence.
It is now possible to accelerate the generation and structuring of learning paths, thanks to suggestions for content or evaluation. The same applies to administrative tasks and feedback analysis: AI automates these operations to the maximum.
The consequence of all this? Staff can focus more on tasks that machines can't perform: concentrating on people.
According to the World Economic Forum, technology can help teachers reallocate 20-30% of their time to learner support activities.
#4 Better return on investment
Ultimately, in view of all these benefits, artificial intelligence promises companies a better return on investment.
Employees acquire skills that are truly useful and beneficial to the organization's objectives. And quickly, since all processes are accelerated.
What can we learn from AI in training?
AI in training is succeeding in installing a new paradigm that is highly advantageous for companies: learners acquire knowledge that is genuinely relevant to their skills development, in less time than before.
This technology is therefore becoming inseparable from e-learning, and those who don't jump on the bandwagon risk being left behind.
But to make the most of artificial intelligence, it's best to use tools developed in line with the priority issues of professional training, in particular LMSs.
However, the human element still has and will continue to have its place in the e-learning business, as every technology has its own limitations. Instead, think of AI as the co-pilot of your training, the one who helps you move ahead more quickly on certain tasks, to the benefit of the learner experience and your strategy.
Article translated from French