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AnyDesk vs TeamViewer: which is the best remote control software for pros?

AnyDesk vs TeamViewer: which is the best remote control software for pros?

By Maëlys De Santis

Published: April 19, 2025

AnyDesk or TeamViewer: which is the best remote desktop software for your company?
In a world where telecommuting and remote IT support have become the norm, choosing the right remote control solution is crucial. And if you're reading this, you're probably hesitating between the two giants of the sector: AnyDesk and TeamViewer.

These tools do more than simply open a remote session: security, file transfer, live collaboration, multi-device... their functionalities cover a wide spectrum to meet the needs of demanding businesses and professionals.

But which software should you choose to guarantee a fast, secure and seamless connection? What features make the difference? Which solution is best suited to your professional use: technical support, remote working, systems management?

In this comprehensive comparison, we put AnyDesk and TeamViewer head-to-head: features, price, security, performance, interface, integrations. Our aim is to help you choose the option best suited to your needs.

Ready for the match?

What is AnyDesk?

AnyDesk overview

AnyDesk is remote desktop software that enables professionals to access their devices from anywhere, promoting flexibility and efficiency in the workplace. Thanks to its cross-platform compatibility, it adapts to a variety of IT environments, offering a versatile solution for businesses of all sizes.

Founded in 2014 in Stuttgart, Germany, AnyDesk Software GmbH has rapidly expanded its international presence, with subsidiaries in the USA, China and Hong Kong, as well as an innovation center in Georgia.

AnyDesk key features

AnyDesk offers a comprehensive range of features designed to meet the needs of professionals and businesses alike.

  • Cross-platform access: Compatible with Windows, macOS, Linux, Android, iOS, FreeBSD and Raspberry Pi, AnyDesk ensures seamless use across diverse IT infrastructures.
    File transfer: Facilitates the rapid, secure exchange of documents between remote devices, optimizing collaboration and productivity.
  • Remote printing: Allows documents to be printed from a remote device to a local printer, simplifying operational processes.
    Unattended access: Provides the ability to connect to devices without user intervention on the remote side, ideal for server maintenance and IT support.
  • Collaboration tools: Includes features such as a virtual whiteboard and chat function, enhancing interaction between teams.
  • Enhanced security: uses TLS 1.2 protocol and AES-256 encryption to secure connections, guaranteeing the confidentiality and integrity of exchanged data.

Advantages and disadvantages of AnyDesk

Advantages

  • High performance: Thanks to its proprietary DeskRT video codec, AnyDesk offers minimal latency and efficient data transmission, even over low-bandwidth connections.
    Intuitive interface: Its user-friendly design makes it easy to get to grips with, reducing the need for user training.
    Customization: Companies can adapt the application to their own corporate identity and specific needs, reinforcing their brand identity.

Disadvantages

  • Occasional incompatibility: Some users have reported compatibility problems with specific devices or configurations.
    Potential misuse: Like other remote control tools, AnyDesk can be hijacked for malicious purposes if appropriate security measures are not put in place.

What is TeamViewer?

TeamViewer overview

Launched in 2005, TeamViewer is a remote control software that enables users to access and manage computers and other devices remotely. It is widely used for IT maintenance, technical support and online collaboration. The software is compatible with a variety of operating systems, including Windows, macOS, Linux, Android and iOS, making it a versatile solution for different IT environments.

TeamViewer is the flagship product of Göppingen, Germany-based TeamViewer AG. Since its launch, the software has been installed on over two billion devices, testifying to its popularity and reliability.

Key TeamViewer features

TeamViewer offers a comprehensive range of features designed to facilitate remote control, collaboration and IT management.

  • Remote access and control: Allows users to connect to remote devices for management, troubleshooting or access, regardless of location.
  • Secure file transfer: Facilitates file exchange between connected devices, ensuring fast, secure data transmission.
  • Screen sharing: offers real-time screen sharing, ideal for presentations, training or technical support.
  • Online conferencing and instant messaging: Integrate communication tools such as video conferencing, VoIP calls and instant messaging for effective collaboration.
  • Cross-platform compatibility: Runs on a variety of operating systems, enabling flexibility and easy integration into different IT environments.
  • Advanced security: uses robust security protocols, including end-to-end encryption based on RSA (4096-bit) and AES (256-bit), to protect connections and user data.

Advantages and disadvantages of TeamViewer

Advantages

  • User-friendly interface: its intuitive design makes it easy for even novice users to get to grips with TeamViewer.
  • Rich functionality: Offers a wide range of features for both home and corporate users, covering diverse support and collaboration needs.
  • Reliable performance: Ensures stable connections and smooth transmission, even over low-bandwidth networks.

Disadvantages

  • Cost for businesses: Although free for personal use, commercial use requires a paid subscription, which can represent a substantial investment for some companies.
  • Potential misuse: Like any remote control tool, TeamViewer can be misused for malicious purposes if appropriate security measures are not put in place.

AnyDesk vs TeamViewer: compare their features

To help you evaluate these two remote office solutions, here's a summary of their main features:

Functionality AnyDesk TeamViewer Note
Cross-platform access Compatible with Windows, macOS, Linux, Android, iOS, etc.
Unattended access (unattended devices) -
Secure file transfer -
Remote printing -
Multi-screen / multi-monitor support -
Wake-on-LAN (WoL) -
User management / access rights (RBAC) TeamViewer: advanced management with role delegation.
Logging and traceability (connection logs) -
Optimized performance (dedicated video codec) ✅ (DeskRT) ✅ (proprietary) AnyDesk: DeskRT, high-performance over weak connections.
Handling of mobile devices (not only via mobile) TeamViewer: advanced Android/iOS management.
Simultaneous multi-session support ✅ (via pro license) TeamViewer: greater flexibility at no extra cost (depending on plan).
Headless mode -
Shared control / exclusive control -
One-off assistance (single customer invitation) -
Collaboration tools (chat, whiteboard, visio) ✅ (chat, whiteboard) ✅ (chat, visio, recording) TeamViewer: also offers visio and native recording.
Two-factor authentication (2FA) -
End-to-end encryption (TLS, AES) ✅ (TLS 1.2, AES-256) ✅ (RSA 4096, AES-256) -
Interface personalization (branding) ✅ (advanced) ✅ (limited) AnyDesk: full customization (logo, interface).

✅ What we remember:

  • AnyDesk is very solid on performance (DeskRT) and customization, perfect for companies that want a tool that reflects their image.
  • TeamViewer remains more complete for large teams, notably in terms of fine-tuned user management (RBAC) and collaborative tools (native videoconferencing, recording).
  • When it comes to essential functions (security, remote access, multi-screen, printing, etc.), both software packages offer a high level of performance, and are well suited to demanding business environments.

AnyDesk vs TeamViewer: compare prices

Choosing the right remote desktop software also means understanding the price. Here's a clear comparison of AnyDesk and TeamViewer prices in euros, in 2025.

Plan / Features AnyDesk TeamViewer
Entry-level plan 22.90/month 24.90/month
Intermediate plan 35.90/month 50.90/month
Advanced plan 79.90/month 112.90/month
Corporate plan On quotation 229.90/month
Free trial Yes Yes
Free version (personal use) Yes Yes
Customized pricing (large accounts) By quotation By quotation

Rates raised in March 2025.

✅ What we remember:

  • AnyDesk offers more affordable rates across the board, particularly interesting for SMEs and structures on a tight budget.
  • TeamViewer is more expensive, but can be justified for companies requiring advanced functionality, particularly for large-scale IT management.
  • Both software packages offer a free trial to test before committing, as well as a limited free version for personal use.
  • For larger companies, quotations are available from both editors, to be negotiated according to specific needs (user volume, SLA, enhanced security).

AnyDesk vs TeamViewer: which interface is more intuitive?

Let's take a look at the interfaces and user experience of each software package. Choosing the right features at the right price is all well and good, but having an easy-to-learn interface that doesn't put off end-users is even better...

Key aspects of the interface AnyDesk TeamViewer
Simple interface Uncluttered, quick-to-learn interface Intuitive interface, richer but denser
Interface customization (branding) Advanced (logos, colors, interface) Limited (few visual elements)
Reactivity / fluidity Excellent, even on weak connections (DeskRT) Good, but heavier on system resources
Learning curve Very fast, little training required Takes longer to exploit full functionality
Ease of large-scale deployment MSI, command line, silent deployment Advanced deployment tools, but more complex
Session management and live supervision Basic (simple view of connections) Full dashboard to track active sessions
Mobile / web accessibility Mobile application, browser-based access Robust mobile application, web access
Quick access / favorites management Favorite device lists, persistent identifiers Device groups, fine-grained access management
Dashboard / centralized management Limited (rather via API or third-party solution) Integrated dashboard with complete device management
Multi-user on same session Possible with shared control Possible with shared control and advanced collaboration

✅ What we remember:

  • AnyDesk stands out for its simple, fluid and quick-to-learn interface, perfect for teams who want an efficient tool without unnecessary complexity. Ideal for SMEs or small technical teams.
  • TeamViewer offers a more robust interface for managing large fleets, with live supervision and a comprehensive dashboard. On the other hand, it may take a little longer to get the hang of.

AnyDesk vs TeamViewer: compare integrations

When choosing a remote office solution, the ability to integrate with existing business tools (ITSM, CRM, security, collaboration) is essential to streamline workflows. Here's a table comparing the main business integrations of AnyDesk and TeamViewer.

Integration category AnyDesk TeamViewer
IT Service Management (ITSM) Vivantio (via API). ServiceNow, Freshworks (Freshservice, Freshdesk, Freshchat), Zendesk, Jira, SysAid (launching sessions from a ticket).
Customer Relationship Management (CRM) Salesforce (via customized API). Salesforce (native integration for remote support and AR).
Communication and collaboration Microsoft Teams (via connectors), Slack (via connectors). Microsoft Teams (direct integration), Slack (direct integration).
Device management and security Microsoft Intune (remote support), Jamf Pro (Apple management), Sophos (rapid remediation). Microsoft Intune, Jamf Pro, Sophos.
APIs and customization REST-API for automation, billing, session data. Full API for user management, reporting, chat, automation.

✅ What we remember:

  • TeamViewer is clearly the leader when it comes to ready-to-use integrations, especially for large companies equipped with ITSM or CRM systems such as ServiceNow, Freshworks, or Jira.
  • AnyDesk relies more on an open, flexible API for companies wishing to develop their own integrations, but offers fewer native connectors.
  • If the objective is rapid, integrated deployment within an existing IT ecosystem, TeamViewer is the obvious choice. For simpler or more specific needs, AnyDesk remains a good option, thanks in particular to its REST-API.

When should you choose AnyDesk or TeamViewer?

AnyDesk use cases

AnyDesk is aimed at companies looking for a simple, fast and lightweight remote office solution, with excellent performance even on weak networks. Here are just a few cases where AnyDesk is the ideal solution:

  • Small and medium-sized enterprises (SMEs) needing a reliable tool for in-house technical support or ad hoc remote assistance.
  • Companies with small IT teams who want to get up to speed quickly, without heavy training, to manage a limited fleet of devices.
  • Structures with unstable or limited connections(rural areas, 4G connections), thanks to DeskRT technology that guarantees fluidity even with low bandwidth.
  • Companies that want to personalize their interface (e.g. logo, graphic charter) to maintain visual consistency with customers or partners.
  • Small and medium-sized businesses that need to control a few servers or workstations remotely, but without embarking on a complex or costly deployment.
  • Startups and tech companies wishing to integrate AnyDesk into their ecosystem via API to automate tasks (e.g., creating sessions from an internal app).

TeamViewer use cases

TeamViewer is best suited to companies requiring a complete, integrated and highly collaborative remote office solution. Here's where TeamViewer comes into its own:

  • Large companies and international groups with a large IT estate to manage, and the need for a comprehensive dashboard to supervise sessions in real time.
  • IT support / helpdesk companies providing outsourced technical assistance to a large number of customers, and needing to manage access, track connections and record sessions.
  • Multi-site organizations that want to centralize device and user management, with advanced RBAC (rights management) features and connection logs for auditing.
  • Companies with ITSM tools (ServiceNow, Jira, Freshdesk) looking for direct integration to trigger remote control sessions from support tickets.
  • Sensitive sectors (banking, healthcare, insurance) requiring high levels of security and compliance (ISO, RGPD), with RSA 4096 encryption, access management, supervision.
  • Teams that often work collaboratively on the same session (e.g. training, complex problem-solving), thanks to integrated videoconferencing, recording, chat.

✅ What we remember:

  • AnyDesk is perfect for those looking for a simple, fast, efficient, no-frills solution, ideal for SMEs or lean IT teams.
  • TeamViewer is for companies that need control, monitoring and advanced collaboration, and are looking for a tool that is deeply integrated into their IT environment.
  • The choice will depend above all on the size of the company, the complexity of the infrastructure, the level of security required, and the need for integration with other business tools.

Conclusion: AnyDesk or TeamViewer, which to choose?

Choosing between AnyDesk and TeamViewer depends above all on your specific needs, the size of your company and your IT infrastructure.

👉 If you're looking for a simple, fast, high-performance solution that you can install and get to grips with in just a few minutes, AnyDesk is an excellent choice. Perfect for SMEs, lean technical teams, or contexts where network connectivity isn't always optimal, AnyDesk focuses on the essentials: fluid, secure, customizable remote control.

👉 On the other hand, if you need advanced remote access management, a comprehensive dashboard, or advanced collaborative features (such as videoconferencing), AnyDesk is the ideal solution.s (videoconferencing, session recording, ITSM/CRM integration), TeamViewer is a robust and comprehensive solution. It's the tool of choice for large enterprises, centralized IT departments, or technical support providers managing hundreds of connections every day.

In a nutshell :

You are... Choose... Why choose us?
An SME or a small IT team AnyDesk Simple, fast, lightweight, high-performance even on weak networks
A company with a large installed base TeamViewer Advanced management, dashboard, supervision, enhanced security
A company in need of ITSM integrations TeamViewer Native connectors (ServiceNow, Freshdesk, Jira, etc.)
Internal or external technical support TeamViewer Multiple sessions, recording, collaborative control
A company needing to integrate via API AnyDesk (or TeamViewer if wider need) Open API (AnyDesk) or advanced API (TeamViewer) depending on complexity of need

Our advice: if you're still hesitating, take advantage of the free trial versions offered by both solutions to test under real-life conditions.

FAQ : AnyDesk vs TeamViewer

1. What's the main difference between AnyDesk and TeamViewer?

Both offer secure remote office solutions, but AnyDesk is often preferred for its simplicity, lightness and fast performance, especially over weak connections. TeamViewer, on the other hand, stands out for its range of more advanced functions, ideal for large companies with complex requirements (supervision, centralized management, ITSM integrations).

2. Which software is more secure?

TeamViewer offers advanced security features such as conditional authentication, 4096-bit RSA encryption and fine-grained access management. AnyDesk also incorporates a high level of security (TLS 1.2, AES-256, 2FA encryption), sufficient for many companies, but with fewer advanced control options than TeamViewer.

3. Is AnyDesk reliable?

Yes, AnyDesk is considered reliable, thanks in particular to its proprietary DeskRT codec, which guarantees a smooth connection even with low bandwidth. It is used by thousands of companies worldwide, and offers regular updates to improve security and performance. However, like all remote control software, its reliability also depends on the implementation of good security practices (authentication, access management).

4. How much do these solutions cost?

AnyDesk starts at €22.90/month, while TeamViewer starts at €24.90/month, with more expensive offers for advanced needs. Both offer free versions for personal use and trial versions to test before you buy.

5. Do both programs allow unsupervised access?

Yes, AnyDesk and TeamViewer offer unsupervised access, ideal for managing remote servers or workstations without user intervention.

6. Which software is best suited to small businesses?

For SMEs and small IT teams, AnyDesk is often the best choice, thanks to its simplicity, low cost and fast learning curve. TeamViewer, on the other hand, is more appropriate for larger companies or those requiring advanced integration and centralized access management.

Article translated from French

Maëlys De Santis

Maëlys De Santis, Growth Managing Editor, Appvizer

Maëlys De Santis, Growth Managing Editor, started at Appvizer in 2017 as Copywriter & Content Manager. Her career at Appvizer is distinguished by her in-depth expertise in content strategy and content marketing, as well as SEO optimization. With a Master's degree in Intercultural Communication and Translation from ISIT, Maëlys also studied languages and English at the University of Surrey. She has shared her expertise in publications such as Le Point and Digital CMO. She contributes to the organization of the global SaaS event, B2B Rocks, where she took part in the opening keynote in 2023 and 2024.

An anecdote about Maëlys? She has a (not so) secret passion for fancy socks, Christmas, baking and her cat Gary. 🐈‍⬛