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Callifly : VoiceBot for e-retailers
Callifly: in summary
Callifly is an innovative solution that helps e-commerce businesses turn abandoned carts into sales opportunities through Cali, a voice AI avatar. Using advanced technologies, Callifly enhances the customer experience and optimizes conversion rates on online shopping sites. This AI solution enables businesses to recover 22% of abandoned carts while providing personalized and efficient customer service.
What are the main features of Callifly?
Boosting Conversion of Abandoned Carts
Callifly helps e-commerce businesses recover a significant portion of abandoned carts by re-engaging customers before they leave the site.
- Recontacts customers through the voice AI avatar, answering their questions in real-time.
- Follows up with prospects to convert abandoned carts into sales.
- Increases conversion rates by an average of 22%.
Gathering Customer Feedback
Through its reporting system, Callifly allows businesses to better understand obstacles in their offerings by collecting customer feedback.
- Analyzes the reasons for cart abandonment.
- Provides precise insights to adjust the offering and enhance the customer experience.
- Helps identify bottlenecks for optimal conversion.
Increasing Average Order Value
Callifly's voice AI avatar encourages customers to purchase more through personalized suggestions and recommendations.
- Automated upselling by AI, increasing the cart value.
- Reassures customers throughout the buying process, prompting them to add more items.
- Raises the average order value by addressing questions before purchase.
Accelerating the Sales Cycle
By quickly resolving pre-purchase questions, the AI avatar facilitates customer decision-making, thus speeding up the sales cycle.
- Manages most pre-purchase queries, reducing customer hesitation.
- Promotes faster decision-making and purchases.
- Contributes to shorter and more efficient sales cycles.
Reducing Customer Disputes
Callifly provides consistent customer support throughout the purchase process, significantly reducing post-sale disputes.
- Prevents errors or misunderstandings by offering assistance throughout the customer journey.
- Reduces returns and transaction-related conflicts.
- Enhances customer satisfaction by decreasing refund or dispute requests.
Human Support Behind AI
If the AI encounters a complex request, human agents step in to provide personalized customer assistance.
- A dedicated call center for handling specific queries.
- The AI hands over complex cases to experts for full resolution.
- Offers premium customer service by combining AI efficiency with human precision.
Callifly: its rates
standard
Rate
On demand
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