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Callifly : VoiceBot for e-retailers

Callifly : VoiceBot for e-retailers

Callifly : VoiceBot for e-retailers

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Callifly: in summary

Callifly is an innovative solution that helps e-commerce businesses turn abandoned carts into sales opportunities through Cali, a voice AI avatar. Using advanced technologies, Callifly enhances the customer experience and optimizes conversion rates on online shopping sites. This AI solution enables businesses to recover 22% of abandoned carts while providing personalized and efficient customer service.

What are the main features of Callifly? 

Boosting Conversion of Abandoned Carts

Callifly helps e-commerce businesses recover a significant portion of abandoned carts by re-engaging customers before they leave the site.

  • Recontacts customers through the voice AI avatar, answering their questions in real-time.
  • Follows up with prospects to convert abandoned carts into sales.
  • Increases conversion rates by an average of 22%.

Gathering Customer Feedback

Through its reporting system, Callifly allows businesses to better understand obstacles in their offerings by collecting customer feedback.

  • Analyzes the reasons for cart abandonment.
  • Provides precise insights to adjust the offering and enhance the customer experience.
  • Helps identify bottlenecks for optimal conversion.

Increasing Average Order Value

Callifly's voice AI avatar encourages customers to purchase more through personalized suggestions and recommendations.

  • Automated upselling by AI, increasing the cart value.
  • Reassures customers throughout the buying process, prompting them to add more items.
  • Raises the average order value by addressing questions before purchase.

Accelerating the Sales Cycle

By quickly resolving pre-purchase questions, the AI avatar facilitates customer decision-making, thus speeding up the sales cycle.

  • Manages most pre-purchase queries, reducing customer hesitation.
  • Promotes faster decision-making and purchases.
  • Contributes to shorter and more efficient sales cycles.

Reducing Customer Disputes

Callifly provides consistent customer support throughout the purchase process, significantly reducing post-sale disputes.

  • Prevents errors or misunderstandings by offering assistance throughout the customer journey.
  • Reduces returns and transaction-related conflicts.
  • Enhances customer satisfaction by decreasing refund or dispute requests.

Human Support Behind AI

If the AI encounters a complex request, human agents step in to provide personalized customer assistance.

  • A dedicated call center for handling specific queries.
  • The AI hands over complex cases to experts for full resolution.
  • Offers premium customer service by combining AI efficiency with human precision.

Callifly: its rates

standard

Rate

On demand

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