eKomi is a powerful feedback management solution designed for businesses aiming to build trust and improve customer engagement. Perfect for retailers and service providers, it features dynamic review collection, integration with numerous platforms, and comprehensive analytics for business growth.

What are the main features of eKomi?

Seamless Review Collection

eKomi simplifies the process of gathering authentic customer feedback, ensuring you receive valuable insights while building a trustworthy brand image.

• Automated invitations for feedback post-purchase
• Customizable survey questions tailored to your business needs
• Multi-channel feedback collection including email and SMS

Powerful Integration Capability

Boost your customer feedback mechanism by easily connecting eKomi with your existing platforms, extending its functionality and reach.

• Integration with eCommerce platforms like Magento, Shopify, and WooCommerce
• API access for custom integration and automation
• Social media sharing to amplify positive reviews

Comprehensive Analytics and Reporting

Unlock insights that drive growth with eKomi's robust analytics tools, designed to assess customer sentiments and measure performance metrics effectively.

• In-depth reporting for actionable insights
• Sentiment analysis to understand customer emotions and topics
• Benchmarking tools to compare performance with industry standards