Introduction

Toast is an all-in-one point-of-sale (POS) and restaurant management platform designed to help food service businesses streamline ordering, payments, kitchen operations, and staff management. With cloud-based POS systems, tableside ordering, online ordering, and inventory tracking, Toast enables restaurants to improve efficiency and enhance the dining experience.

What are the main features of Toast?

Restaurant POS System

Toast provides a cloud-based POS system tailored for restaurants, enabling fast and seamless order management.

• Touchscreen POS terminals designed for high-speed restaurant environments
• Tableside ordering with handheld devices to reduce wait times
• Offline mode functionality to continue operations during internet outages
• Menu customization and modifiers to personalize orders
• Real-time sales tracking and reporting for business insights

Tableside and Online Ordering

The platform supports tableside and online ordering, helping restaurants serve customers more efficiently.

• Self-ordering kiosks to speed up service and reduce staff workload
• QR code ordering and payments for a contactless dining experience
• Integrated online ordering system for pickup and delivery
• Automated order syncing with the kitchen to minimize errors
• Customizable order throttling to manage peak hours

Integrated Payment Processing

Toast offers built-in payment processing, ensuring secure and seamless transactions.

• Tableside payment acceptance with EMV, NFC, and mobile wallets
• Automatic tip suggestions to increase gratuities
• Batch processing and daily settlements for financial efficiency
• Customer-facing displays for transparency in transactions
• Loyalty and gift card programs to boost repeat business

Kitchen Display System (KDS) and Inventory Management

Toast includes tools to optimize kitchen workflows and track inventory in real time.

• Digital kitchen display screens to streamline food prep and reduce ticket times
• Automated order routing based on station availability
• Ingredient-level inventory tracking to prevent stock shortages
• Vendor and supplier management for easier restocking
• Waste tracking and reporting to control food costs

Employee Scheduling and Payroll Integration

Toast helps restaurants manage staff scheduling, time tracking, and payroll processing from a single platform.

• Digital time clock for accurate shift tracking
• Automated payroll calculations based on hours worked and tips earned
• Labor cost reporting to optimize staffing efficiency
• Compliance tools for wage and hour laws
• Employee performance analytics to track productivity

Toast is a comprehensive restaurant management solution, combining POS, payment processing, online ordering, and staff management to help food service businesses improve efficiency and customer satisfaction.