Frontiva is a comprehensive customer relationship management software designed for businesses aiming to enhance their customer engagement. Targeted at medium to large enterprises, it boasts unique features like automated communication workflows, advanced analytics, and seamless integration capabilities, distinguishing it from competitors.

What are the main features of Frontiva?

Automated Communication Workflows

Frontiva excels in simplifying and automating customer interactions, allowing your team to focus on what matters most. By leveraging these tools, businesses can significantly improve response times and customer satisfaction.

• Automated email follow-ups based on customer behavior.
• Customizable workflows tailored to specific business needs.
• Integration with multiple communication channels including chat, email, and social media.

Advanced Analytics

Unlock deep insights into customer behaviors and preferences with Frontiva's robust analytics suite. Use data-driven strategies to improve your sales processes and customer experience.

• Visualization of customer interaction trends.
• Dashboards that track key performance indicators in real-time.
• Predictive analytics to forecast customer needs.

Seamless Integration Capabilities

Frontiva ensures smooth integration with your existing systems, enhancing functionality without disrupting workflows. Its API-first approach allows connectivity with various business tools.

• Easy integration with popular CRM and ERP systems.
• Support for third-party applications and services.
• API access for developing custom integrations.