Business Document Unity : The platform for your EDM-ECM-CCM document management

+ 25% increase in contract renewals
- 30% increase in incoming calls to Customer Service
- 80% reduction in development and maintenance costs for communication media
100% of content is adapted to their preferences.

Business Document Unity is a complete document management solution, designed for medium-sized businesses and major accounts.
In a single platform, you have an Electronic Document Management (EDM) solution, a Customer Communication Management (CCM) solution and an Enterprise Content Management (ECM) solution.
All this to enable you to manage and distribute all your corporate content efficiently.
With its modular structure and intuitive interface, it helps to optimise document processes, simplifying the day-to-day work of internal users such as sales, marketing, operations, legal and IT departments.
By transforming content to meet specific customer needs, this platform aims to boost your company's competitiveness.
Its benefits include improved sales performance, more efficient operational processes, less time spent by legal staff correcting regulatory errors, and reduced IT costs associated with the deployment and operation of solutions.30 years of expertise, Inetum Software's Business Document Unity platform is recognised as the benchmark solution in the insurance and mutual insurance sectors, as well as in the banking and insurance world. It is also aimed at organisations in the public sector and the property rental sector.
It has already been adopted by more than 250 customers in France and 15 other countries.

Rich functionality
The Business Document Unity platform enables incoming content to be processed by capturing and digitising paper documents, automatically retrieving emails and extracting data from various sources. It also encompasses the storage and archiving of all types of document (paper, digital, video, audio), as well as the creation of document templates to build the company's repository. Finally, with its integrated functions for sharing, omnichannel distribution, document workflow - business and digital document, it improves collaboration between internal teams and external stakeholders, and ensures that customer files run smoothly.