Firmao : A Polish CRM / WMS software

Firmao is an all-in-one software solution designed to help businesses streamline their operations and enhance productivity. It caters to companies of all sizes, offering a wide range of features including CRM, WMS, project management, billing, and marketing tools. Firmao stands out with its integrated live chat and callback system, robust project management capabilities, and extensive integration options.

What are the main features of Firmao?

Efficient Customer Relationship Management (CRM)

Firmao provides a powerful CRM system that centralizes customer interactions and sales opportunities from various sources.

• Unified Sales Management: Consolidate sales opportunities from emails, cold calls, live chat, Google Ads, Facebook, and callback requests.
• Sales Process Tracking: Monitor conversion rates at each stage of the sales funnel.
• Lead Generation: Capture leads from multiple channels including email campaigns and website visitors.

Comprehensive Project and Task Management

Firmao offers tools to manage projects, tasks, and time tracking, ensuring efficient workflow and resource allocation.

• Time Tracking: Record work hours for employees and contractors.
• Task and Project Allocation: Assign, implement, and assess the profitability of tasks and projects.
• Visualization Tools: Utilize Kanban boards and Gantt charts for project planning and tracking.
• Cost Calculation: Calculate project costs for better financial management.

Streamlined Billing and Invoicing

Firmao simplifies the invoicing process with customizable templates and automation features.

• Invoice Customization: Personalize the appearance of invoices according to business needs.
• Automated Billing: Automate the issuance and sending of invoices via email.
• Debt Collection: Implement automatic debt collection processes to streamline cash flow management.

Advanced Marketing and Lead Acquisition

Firmao's marketing tools enable businesses to generate and manage leads effectively.

• Multichannel Lead Acquisition: Obtain leads from email campaigns, cold calls (VOIP), live chat, and callback functionalities on the company website.
• Integrated Landing Pages: Connect landing pages with the sales opportunities module to capture and track leads.

Robust Enterprise Resource Planning (ERP)

Firmao's ERP capabilities help businesses manage production, inventory, and order processing.

• Product and Service Pricing: Maintain price lists for products and services.
• Manufacturing Orders: Manage the production of goods from semi-finished products.
• Inventory Management: Oversee warehouse operations and maintain stock records.
• Stock Documentation: Keep comprehensive records and histories of stock movements.

Automated Business Processes and Workflow Management

Firmao enables businesses to design and implement efficient workflows and automate routine tasks.

• Process Design: Create optimal sales processes and project workflows.
• Document Automation: Automate the workflow of documents and invoices for smoother operations.
• Rule Definition: Easily define business rules to automate various aspects of work.

Extensive Integration Capabilities

Firmao integrates with over 1000 applications, enhancing its functionality and allowing seamless connectivity with other tools.

• Popular Integrations: Google Calendar, Google Ads, Allegro, Globkurier, Furgonetka, Zapier, Przelewy24, and Microsoft Teams.

Firmao in Numbers:

• 110,000+ businesses worldwide
• 240+ million emails processed
• 24+ million transactions and quotes
• 14+ million tasks managed
• 4.75/5 rating from 63 reviews on Google

Firmao provides a holistic solution for managing various business functions, making it an essential tool for companies looking to enhance their operational efficiency and drive growth.