Ewake : Resolve Incidents Faster and Smarter with AI-Powered SRE

Ewake is an innovative platform designed to help engineering and SRE teams resolve incidents faster and with greater accuracy. By integrating AI-driven insights and streamlining the incident response process, Ewake enables teams to focus on what truly matters, reducing investigation time by up to 70% and making on-call work more efficient and less stressful.

What are the main features of Ewake?

AI SRE Teammate

Ewake offers a powerful AI-driven teammate that provides a rich, detailed context for every incident. This AI can correlate logs, metrics, postmortems, and traces to deliver fast and accurate recommendations, allowing responders to dive into the solution process with all the necessary data at hand.

• Correlates multiple data streams for intelligent analysis.
• Offers suggestions for next steps, based on past incidents and metrics.
• Keeps responders informed with real-time updates and incident context.

Reduced Investigation Space

With Ewake, the incident investigation space is reduced by up to 70%, saving critical time and boosting productivity. The platform leverages a unified view of all data sources, ensuring teams can quickly pinpoint the root cause of issues.

• Reduces investigation time significantly.
• Provides a comprehensive overview of the incident with all necessary data.
• Helps teams prioritize and focus on critical actions.

Seamless Integration with Multiple Tools

Ewake integrates seamlessly with multiple data sources and tools, including log management, metrics platforms, and postmortem databases. This integration allows for a unified analysis of all available data, helping to identify issues faster and more accurately.

• Unified analysis across different data platforms and sources.
• Ability to correlate logs, metrics, traces, and past incidents in one place.
• Simplifies incident management with seamless data aggregation.

AI-Assisted Resolution

Ewake doesn’t just provide insights; it also suggests concrete next steps to resolve incidents. Whether it’s reverting a faulty commit or optimizing a database query, Ewake ensures that every incident is met with actionable solutions. The platform even creates draft incident reports and can notify other teams, making the resolution process more efficient.

• Provides clear steps for resolving incidents.
• Automatically drafts incident reports for easy follow-up.
• Offers team collaboration by notifying relevant parties about necessary actions.

Onboarding and Training New Responders

Ewake simplifies the onboarding process for new team members by maintaining rich incident context at all times. This helps new responders get up to speed quickly and contribute effectively to incident resolutions.

• Maintains context for onboarding new responders.
• Reduces the learning curve for new team members.
• Keeps all team members informed and synchronized during incidents.