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Sales & Customer Management

Sales & Customer Management

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Build customer loyalty: 3 pitfalls to avoid!
Word from the expert
Build customer loyalty: 3 pitfalls to avoid!
How do you build customer loyalty? Let's take a look at 3 mistakes to avoid in customer loyalty. They can really ruin your efforts when you've succeeded in closing sales and you're looking to develop the value of your existing customer portfolio.
How to optimize customer relations?
Tip
How to optimize customer relations?
There are a number of best practices for managing customer relations. There are a number of key success factors to help you better engage your users, with the aim of improving your economic efficiency
Lead scoring, the best way to qualify B2B prospects
Tip
Lead scoring, the best way to qualify B2B prospects
The challenge of lead scoring: qualify and evaluate your prospects. Ready to optimize your sales prospecting? Generate qualified leads, and therefore more sales, using dedicated marketing automation software!

Latest articles

CRM software features
Definition
•
November 12, 2024
CRM software features
Depending on the size of your organization and the type of business you run, you'll need different CRM software features.
The future of the RCMP
Definition
•
November 12, 2024
The future of the RCMP
Tomorrow, Customer Relationship Management or CRM will be at the heart of a company's marketing strategy. More than a sales act, it's a personalized experience for the customer.
CRM software benefits
Definition
•
November 12, 2024
CRM software benefits
We recommend the use of Customer Relationship Management software to build lasting, reliable relationships with your customers.

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Sales & Customer Management: our software guides

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Choose the Right Cloud CRM: Definition & 10 Software to Pick From
Software
Choose the Right Cloud CRM: Definition & 10 Software to Pick From
The Power of CRM Email Marketing with the 11 Best Software
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The Power of CRM Email Marketing with the 11 Best Software
8 best CRM for freelancers in 2024 [comparison]
Software
8 best CRM for freelancers in 2024 [comparison]
5 Best Small business CRM software for 2024 [comparaison]
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5 Best Small business CRM software for 2024 [comparaison]

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Sales & Customer Management: popular software directories

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Customer relationship managementPoint of Sale (POS)Call CenterCustomer ExperienceCustomer LoyaltyReservation & Booking
Customer Support
Sales Enablement
Customer Service
Sales Force Automation
Customer Satisfaction
Ticketing
Help Desk
Proposal Management
Pricing Optimization
Customer Engagement
Product Configurator
Membership Management
Data Extraction
Customer Success
Sales Intelligence
Contact Management
Sales Management
Configure Price Quote (CPQ)
Customer Prospecting
Commission
Inside Sales
Quoting
Lead Management
Contact Center
Revenue Growth Management
Predictive Lead Scoring
Sales Forecasting
Partner Management
iPad POS
Partner Ecosystem Platform
Customer Reference Management
Use your CRM to build customer loyalty
Tip
•
November 12, 2024
Use your CRM to build customer loyalty
Customer loyalty is an under-exploited growth lever that costs 5 times less than acquisition. Invest less to earn more with good CRM.
Why use CRM software?
Definition
•
November 12, 2024
Why use CRM software?
Customer Relationship Management (CRM) software centralizes all your exchanges with prospects and customers.
Make your customers your brand ambassadors
Tip
•
November 11, 2024
Make your customers your brand ambassadors
Traditional advertising has lost its impact. It's consumer opinions that trigger the act of buying. How can you adapt your marketing in this direction?
Essential CRM functions
Definition
•
November 11, 2024
Essential CRM functions
Contact management, sales stage, dashboard...here's a checklist of features for an effective CRM.
CSE: the new key profile in customer loyalty
Word from the expert
•
October 27, 2024
CSE: the new key profile in customer loyalty
Who is the Customer Success Executive (CSE)? What are its missions? We take a closer look at this new position, which has become essential to your customer relations.

Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.

 

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