Sales & Customer Management

Software The 11 best ticketing software solutions to reenchant the customer and employee experience Need an IT helpdesk or customer service management tool? Finding the right ticketing software isn't easy. Find inspiration in our selection, complete with valuable advice.

Software 12 alternatives to HubSpot to find your ideal CRM or marketing tool Hubspot is a well-known and much-appreciated CRM (customer relationship management) software, but it has its limitations, particularly in terms of pricing. Here are some alternatives to HubSpot, which are just as effective.

Software Restaurant reservation software: the key to a perfect customer experience Save time, improve fill rates, increase customer satisfaction... Discover what restaurant reservation software can do for you, with a selection of our best tools, from L'Addition to TheFork Manager.

Latest articles

Software • March 14, 2025

Our selection of the 15 best CRM software for startups in 2024

Choosing a high-performance CRM plays a key role in your startup's development. We'll help you make the right choice.

Software • March 14, 2025

Save time and customers with the 10 best CRMs for training organizations

Training centers need to work more efficiently and intelligently, with the aim of increasing conversion and loyalty. CRM provides a relevant response to this objective. But which one to choose?

Tip • September 12, 2023

Guide to Business Negotiation: Clinch Deals in 6 Steps

Business negotiations are in essence the art of resolving conflicts: understand the steps of the negotiation process to reach win-win deals and grow your business.

Software • March 14, 2025

The 5 best gym reservation software to manage your club in 2025

There's no denying it: equipping yourself with booking software is essential to running your gym efficiently and productively. We present the 5 best gym reservation solutions on the market.

Software • March 14, 2025

The 13 best programs for creating and managing a customer database

Customer data is invaluable for personalizing their experience and increasing their satisfaction. Discover 15 software applications that make it easy to retrieve and exploit this data.

Software • March 14, 2025

11 call center software solutions to optimize your customer relations

How can you ensure the quality of your call center? Here are 7 solutions that will make your customers want to call you more often, and make your sales teams' work easier!

Sales & Customer Management: our software guides

See all software

The 11 best ticketing software solutions to reenchant the customer and employee experience Need an IT helpdesk or customer service management tool? Finding the right ticketing software isn't easy. Find inspiration in our selection, complete with valuable advice.

12 alternatives to HubSpot to find your ideal CRM or marketing tool Hubspot is a well-known and much-appreciated CRM (customer relationship management) software, but it has its limitations, particularly in terms of pricing. Here are some alternatives to HubSpot, which are just as effective.

Restaurant reservation software: the key to a perfect customer experience Save time, improve fill rates, increase customer satisfaction... Discover what restaurant reservation software can do for you, with a selection of our best tools, from L'Addition to TheFork Manager.

Our selection of the 15 best CRM software for startups in 2024 Choosing a high-performance CRM plays a key role in your startup's development. We'll help you make the right choice.

Sales & Customer Management: trending solutions

Zendesk

+200 reviews

Customer Support

Learn more

#1 Customer Service Omnichannel CRM Platform

Customer Service

Customer relationship management

Banking & Financial

Retail Management Systems

Telecom

Customer Experience

Learn more about Zendesk

Square POS

4 reviews

Point of Sale (POS)

Payment Processing and Business Management Solutions

Learn more about Square POS

Zoho Desk

+200 reviews

Customer Success

Transform Your Customer Service with Contextual Awareness

Learn more about Zoho Desk

Capsule CRM

+200 reviews

Customer relationship management

The Smart, Simple Online CRM

Learn more about Capsule CRM

Zoho CRM

+200 reviews

Customer relationship management

The Smart and Efficient Solution for your Sales Team

Learn more about Zoho CRM

Butlerapp

7 reviews

Reservation & Booking

Streamline Workflow with Smart Task Management

Learn more about Butlerapp

monday CRM

+200 reviews

Customer relationship management

Customizable CRM to optimize your sales management

Learn more about monday CRM

Seismic

+200 reviews

Sales Enablement

Sales Enablement Software to Boost Business Performance

Learn more about Seismic

Toast POS

+200 reviews

Point of Sale (POS)

POS and Restaurant Management System

Learn more about Toast POS

See all software

Software • March 14, 2025

The 10 best contact managers for developing your sales

The contact manager enables you to consider new opportunities and close new contracts. Here's a closer look at how to use it, its benefits and the 10 best tools on the market.

Software • March 14, 2025

Stay (always!) in touch with your customers with these 16 customer service software programs

Quality customer service guarantees customer satisfaction, and therefore loyalty! But your performance depends on choosing the right software.

Software • March 14, 2025

The 13 best alternatives to Shopify for transforming your online store

Shopify is undoubtedly the best-known software on the online store market. But it's not for every business. That's why we've selected for you the 13 best alternatives to choose from in 2025!

Tip • August 30, 2023

How to prospect for sales: techniques, tools and steps

How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.

Software • March 14, 2025

Is managing your reservations becoming a real headache? Opt for a reservation system!

Has managing your online bookings and appointments always been a problem? To avoid any hiccups, opt for a reservation system! See our comparison.

Software • February 20, 2025

Enhance your users' experience with one of these 20 customer portal softwares

As companies strive to improve the customer experience, online customer portals are becoming increasingly common. But while they're handy, there are a plethora of solutions on the market. Which should you choose?

Word from the expert • November 12, 2024

Build customer loyalty: 3 pitfalls to avoid!

How do you build customer loyalty? Let's take a look at 3 mistakes to avoid in customer loyalty. They can really ruin your efforts when you've succeeded in closing sales and you're looking to develop the value of your existing customer portfolio.

Tip • November 12, 2024

Boost your revenues with online booking software

Discover 10 reasons to use online booking software and boost your sales!

Tip • November 12, 2024

How to optimize customer relations?

There are a number of best practices for managing customer relations. There are a number of key success factors to help you better engage your users, with the aim of improving your economic efficiency

Tip • November 12, 2024

Lead scoring, the best way to qualify B2B prospects

The challenge of lead scoring: qualify and evaluate your prospects. Ready to optimize your sales prospecting? Generate qualified leads, and therefore more sales, using dedicated marketing automation software!

Definition • August 30, 2023

The history of CRM: the prominent tool for customer and business

To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.

Definition • November 12, 2024

CRM software features

Depending on the size of your organization and the type of business you run, you'll need different CRM software features.

Word from the expert • November 12, 2024

The best customer loyalty strategy? Don't settle for average

How do you create an exceptional customer experience and help increase customer loyalty? We put the question to Matej Kukucka, Marketing Director at LiveAgent.

Definition • November 12, 2024

The future of the RCMP

Tomorrow, Customer Relationship Management or CRM will be at the heart of a company's marketing strategy. More than a sales act, it's a personalized experience for the customer.

Definition • November 12, 2024

CRM software benefits

We recommend the use of Customer Relationship Management software to build lasting, reliable relationships with your customers.

Tip • November 12, 2024

Use your CRM to build customer loyalty

Customer loyalty is an under-exploited growth lever that costs 5 times less than acquisition. Invest less to earn more with good CRM.

Word from the expert • November 12, 2024

CX strategy - Leveraging digital to meet new consumer trends

How can digital technology help you rethink the customer experience? Where do you start? Gabriel Frasconi, VP Europe at Zendesk, explains how.

Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.

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